Driven by the first-class product system and strong technical force in the industry, Bai Han has accelerated the globalization of its marketing strategy, set up dozens of overseas branches and wholly-owned subsidiaries in Hong Kong, the United States, the Netherlands and Japan, and cooperated with local partners in Russia, the Philippines, Brazil, the United Arab Emirates, South Africa, Iran, Singapore and Malaysia to provide customers with high-quality products and solutions. China has set up 19 offices in Beijing, Tianjin, Shanghai, Guangzhou, Shenzhen, Fuzhou, Hangzhou, Zhengzhou, Jinan, Nanchang, Shenyang, Wuhan, Changsha, Xi 'an, Nanjing, Kunming, Chengdu, Lanzhou and Shijiazhuang, to provide nationwide networking services for Bai Han, integrate the innate resources and advantages of local enterprises in China, and actively lay out and serve the China market.
Bai Han has always practiced the service concept of "customer-centered" and creatively developed a three-tier pyramid service system consisting of technical support services, advanced services and consulting services, aiming to help customers achieve commercial success, break through the traditional service concept and lead the new trend of service innovation in the industry. In China, more than 65,438+000 expert technical support teams have been established, and a four-level support service system has been established to ensure that customers' technical service needs can be met efficiently and quickly. More than 50 data centers and cloud computing consultants provide new data center planning, design, construction, operation and maintenance and testing services for industry customers. Bai Han has established a global spare parts warehouse and a complete spare parts support system in the Asia-Pacific region, which can quickly respond to various failures, solve customer problems in the first time and ensure the normal operation of users' IT systems.
20 12 In August, Bai Han and Tianjin University established the "Tianjin University-Bai Han Joint Laboratory for Applied Mathematics of Science and Technology", with Mr. Chen Yongchuan, an academician of China Academy of Sciences and a famous combinatorial mathematician as the director. The research results of this laboratory will be applied to the products of Bai Han data center to realize the leap-forward development of Industry-University-Research. Applied Mathematics is a basic subject in the computer field, and the first joint laboratory of applied mathematics between universities and enterprises established in Bai Han has filled the gap in this field in China. In the future, Bai Han's data center products, cloud computing applications and SDN (Software Defined Network) mode will become the source of accelerated development.