Engineering Service Keyuan Co., Ltd. provides users with professional and perfect services from technical consultation, technical exchange, design support to user training, on-site installation guidance, system debugging and operation, system upgrade and update, spare parts update, lifetime warranty and so on.
Emergency service can quickly determine the truth of the fault through expert telephone support and remote diagnosis, and solve the problem at the first time through expert guidance or emergency on-site service to ensure the recovery and operation of the system.
Preventive service according to the customer's actual maintenance plan, timely arrange professional maintenance personnel to conduct a comprehensive inspection of the products to make them in good running condition; Check and confirm the system functions to ensure the safe operation of the system; Provide comprehensive testing and related upgrade services for product software and hardware, and improve the stability of system operation.
In addition to standard services, Keyuan also provides you with a variety of tailor-made services, such as accompanying production services, emergency renovation and upgrading services, maintaining contracts, customized technical training, 24-hour fast service, system upgrade, etc., to meet customer needs in many aspects.