China Caller Information Technology Co., Ltd. 400 Telephone Service Function

Connect the call to different phone numbers or call centers according to the location (such as area code and phone number) of the phone dialed by the caller;

According to the calling time of the caller (for example, Monday to Sunday, 00: 00 to 23: 59), connect the phone to different phone numbers or call centers;

According to the percentage (minimum accurate to 1%), the dialed phone is assigned to different phone numbers or call centers. The called customer can require all incoming calls to enter the correct password in advance before connecting.

5400 phone bill sharing

Call charges can be shared between the calling user and the called user. Allocation method: the calling user bears the local call fee and the called user bears the service usage fee.

6.400 Cost Control The called customer can set the upper limit of the total monthly fee or the total number of calls per month, and automatically stop the connection after exceeding it. Customer calls are navigated to relevant departments through IVR to improve work efficiency. 10, the function of web call center (only the online version has this function) can record customer calls, call screens and CRM customer management system, and you can have a call center that needs hundreds of thousands without investment.