An airline refers to an enterprise that transports people or goods by air with various means of air transportation. Airlines are enterprises that provide civil aviation services for passengers and goods by various air carriers. The aircraft used by airlines can be owned or leased, can provide services independently, and can also form partners or alliances with other airlines.
The scale of airlines can range from a single plane to an international airline with hundreds of planes providing various global services. The service scope of airlines can be divided into intercontinental, intercontinental and domestic, and can also be divided into flight service and charter service. Major airlines usually register call signs with ICAO.
Call sign is usually the name of the airline, but there are exceptions. Add the flight number after the call sign, and some large airlines with full loads will add heavy (cathay-seven-one-seven-heavy) after the call sign to let the air traffic controller know that the flight is extremely heavy and it is impossible to execute some instructions (such as keeping a low speed and flying to a higher altitude).
service
An airline is an enterprise that provides civil aviation services for passengers and goods with various aircraft, and generally needs an officially recognized operation certificate or approval.
The aircraft used by airlines can be owned or leased, can provide services independently, and can also form partners or alliances with other airlines.
The size of an airline can range from a plane carrying mail or goods to an international airline with hundreds of planes providing various global services. The service scope of airlines can be divided into intercontinental, intercontinental and domestic, and can also be divided into flight service and charter service.
Industry classification
Airlines Airlines can classify airlines in many ways.
According to the size of the company, such as large airlines and small airlines;
According to the flight range, such as international and domestic airlines;
According to the type of transportation, such as passenger airlines and freight airlines;
According to working hours, such as regular and irregular.
State-owned airlines refer to airlines established or operated by the state. Generally, the national flag representing the country is painted on the obvious part of the company's car body. For example: China International Airlines, Singapore Airlines, Thailand International Airlines.
In order to reduce operating costs, low-cost airlines and low-cost airlines
What is HNA's customer service? China Hainan Airlines national customer service hotline 059-5232 1-62 13.
China Hainan Airlines Group Co., Ltd. HNA official website telephone, headquartered in Guangzhou, was formally established on 1 991February1day. With the blue vertical tail inlaid with red kapok as the company logo, it is the airline with the largest number of transport planes, the most developed route network and the largest annual passenger traffic in China.
China Southern's annual passenger traffic ranks first in Asia and third in the world. HNA official website Telephone; The fleet size ranks first in Asia and fourth in the world. It is the airline with the largest number of domestic flights, the densest route network and the largest annual passenger traffic.
The visual identification system of China Hainan Airlines Group Co., Ltd. consists of five parts: logo, Chinese and English standard fonts, standard colors, mascots and auxiliary graphics. They are the core of information transmission and image recognition of the whole enterprise, thus establishing the basic visual image of HNA official website Telephone Company.
On-board service:
In addition to the setting of first class, business class and economy class, China Southern Airlines officially launched high-end economy class on domestic routes on March 10, becoming the first airline in China to add high-end economy class to passenger aircraft. The newly added high-end economy class has 40% more space than ordinary economy class seats.
The front-rear distance of the original economy class seats was expanded from 3 1 inch to 35 to 37 inches, and 24 to 53 high-end economy class seats were set according to the size of the vehicle, and special areas were separated by adding doors or curtains. * * * Before July 2065438+00, about 300 passenger planes of China Southern Airlines were rebuilt, and a total of 7000 high-end economy class seats were put into use.
Extended data:
Features of Hainan Airlines:
1, mileage accumulation of China Southern Airlines.
2. China Southern Airlines doubled its mileage and accelerated its accumulation.
3. Annual China Southern Business Travel Consumption Points Return. 1 customers who spend more than 20,000 yuan on business trips in a natural year can get an extra mileage reward of 6% of the total mileage given in the previous natural year in the first month of the following year, with the maximum reward per person in each natural year 1 0,000 mileage.
4. You can enjoy the high aviation accident insurance of 2 million yuan for gold card and 800,000 yuan for ordinary card on China Southern Airlines flight, and your spouse and children can also benefit. At the same time, it also comes with travel inconvenience insurance to give you more comprehensive protection.
5. Platinum value-added service function (only China Southern Airlines can enjoy platinum card).
Green channel for medical treatment, VIP treatment for business travelers (with Longteng card, time-limited card, 6 airport lounges and 4 high-speed train lounges), high travel accident insurance, global preferential merchants, global travel support services, international personal assistants, VIP service lines, exclusive fee waiver, counter priority service, and free transaction security guards. (except mileage award category).
References:
Baidu Encyclopedia-China Hainan Airlines
What is Hainan Airlines' artificial service hotline? Hainan Airlines artificial service hotline is 95339.
First, Hainan Airlines passenger opinions and suggestions collection hotline
Service consultation and suggestion 24-hour hotline: 95339.
Passenger feedback email :customer.care@hnair.com.
Service quality supervision: (86-898)667093 15.
Second, Hainan Airlines booking hotline
24-hour booking service hotline (domestic): 95339.
24-hour reservation service hotline (international): (86-898)95339.
Italy reservation service hotline: 800-090- 18 1.
Working hours: 09: 00 am-12: 00 am and 03: 30 pm-17: 30 pm (local time) on weekdays.
Extended data
As of 20 19 and 12, the navigable cities of Hainan Airlines are:
First, at home
Beijing, Harbin, Urumqi, Lanzhou, Xi 'an, Chengdu, Chongqing, Kunming, Zhengzhou, Nanjing, Shanghai, Changsha, Hangzhou, Ningbo, Wenzhou, Fuzhou, Xiamen, Taipei, Haikou, Sanya, Guangzhou, Shenzhen, Weifang, Guiyang, Guilin and Jining.
Second, international
1, Asia: Tokyo, Osaka, Sapporo, Nha Trang, Da Nang, Yangon, Mandalay, Bangkok, Chiang Mai, Chiang Rai, Phuket, Phnom Penh, Sihanoukville, Tel Aviv and Almaty.
2. Europe: Moscow, St. Petersburg, Irkutsk, Oslo, Prague, Vienna, Berlin, Rome, Zurich, Paris, Brussels, London, Manchester, Edinburgh, Dublin and Madrid.
3. Oceania: Sydney, Melbourne, Brisbane, Cairns and Auckland.
4. North America: new york, Boston, Chicago, Las Vegas, Seattle, Los Angeles, San Jose, Vancouver, Calgary, Toronto, Tijuana and Mexico City.
HNA official website-Contact Head, contact Head Office.