The company conducts classified guidance and publicity according to different targets. First, the government departments should be publicized and launched. Publicize the importance and urgency of improving business management suggestions, emphasize that improving business management suggestions is immediate, and suggestions come from dribs and drabs in work, and encourage government staff to think spontaneously through various forms; The second is to visit and collect front-line employees. The provincial company management office took the lead in organizing company managers' offices in various cities to visit and collect suggestions, and carried out suggestions collection at first-line gas stations and oil depots to guide grassroots employees to use OA system. Suggestions for improving management? Process, and through the recording of the conversation, collect the voices of grassroots employees.
The development of a number of activities has fully mobilized the enthusiasm of employees to make suggestions and suggestions, making suggestions and suggestions on improving business management an important starting point for Anhui Petroleum to strengthen enterprise management and improve enterprise efficiency, and providing a strong guarantee for the realization of the company's strategic objectives.
Suggestions on improving company management (2) Suggestions on improving property management of a real estate company.
First, the change of management and service consciousness.
Establish the cultural concept and service purpose of the property enterprise that is deeply rooted in the hearts of the people. Residential products should be down-to-earth and services should be true. Sincere and kind, honest and transparent, rigorous and meticulous, thoughtful and efficient? Our service concept should go deep into the daily behavior of every staff member.
Change the concept that property is a management organization and property is a service organization, relying on services to obtain income or value-added income. Change the ownership of real estate companies? According to Jia Dong's consciousness, the owner is the food and clothing parents of the real estate and the source of all sense of security. Without good service, there will be no good income, no increase in inflation charges recognized by the owners, and more likely, no opportunity to continue to provide services.
Second, establish reference standards, role models and learning models.
For example, Vanke is a model, and its service goal is to establish a family-like neighborhood warmth with the owners. The model of Vanke Property is undoubtedly the most commendable in Hangzhou real estate market at present. Polite, standardized and thoughtful service from ordinary security guards and cleaners not only improves the quality of the property, but also promotes and promotes the sales and quality extension of Vanke House products.
The quality of a house product is all-round, not only the engineering construction of the product, but also the follow-up service. In the situation that the residential property market is depressed and the development of residential products is in the era of low profit, besides quality, service is the follow-up service that can bring long-term benefits and social benefits, and the main force of follow-up service is property.
Thirdly, establish the management system, employment mechanism, restraint mechanism and supervision mechanism based on this model.
1. management system: referring to the system of Vanke or other excellent property management companies, the project quality shall establish and improve its own management rules, work discipline, service etiquette, maintenance response mechanism, training system, assessment and reward measures according to the feedback from the owners, improve the insurance benefits of employees, improve the treatment measures year by year, improve the norms from the system, and enhance the sense of belonging of employees. First of all, the system is not management but combing, including the communication emotions of internal personnel and the attention of work and life. For example, whether there is air conditioning or ice cubes in the sentry box in summer, whether the drinking water of the staff is preset, whether there is anyone to replace the post in the toilet, whether the small group security guards bully the weak and so on. These are real examples and sad stories. Only by paying enthusiastic attention to employees can we have the healthy mentality of property workers and the enthusiastic service of owners. In this respect? Haidilao? The ideas and methods of this course are worth learning and using for reference.
2. Employment mechanism: It is very important to attract excellent professional property management leaders.
If a real estate company casually calls a manager to concurrently serve as a property manager, this in itself shows that the real estate company has not fundamentally attached importance to the importance of property and has not established an effective personnel management mechanism. Without management experience, meticulous management and institutional mechanisms, how can people build a decent property service company?
To rebuild a high-quality property service company, it is necessary to fundamentally put the managers of some excellent property companies in the main leadership positions, such as property general manager, property manager of a project, security captain, security discipline supervisor, cleaning discipline supervisor and so on. You can first explore the establishment of a pilot, and gradually standardize and correct the model that suits you.
The appearance of property personnel, for example, many security guards of Vanke signed work service contracts when the army just left the army to ensure the continuity of the army's style and wealth life: 706 DOC of enterprise management system Some service personnel are directly recruited from vocational colleges, which continues a rare sincerity and simplicity. If a company's security work depends on low-cost recruitment from the society, it is not only mobile, but also unsafe and difficult to discipline and manage.
Suggestions for improvement of company management (3) 1. Communication between departments should be smooth and maintain a high degree of harmony.
Suggest improvement methods: strengthen emotional communication between doors, and make the small interests of each department and the big interests of the company coordinate with each other on the basis of not damaging the interests of each department, so as to make several goals work together and make our work make great progress. Some written regulations, such as working document policy, must be fully implemented, especially the sales and financial departments should contact in time. Don't wait for the problem to happen before solving it, which will not only get twice the result with half the effort, but also seriously affect the enthusiasm.
2. Everything should be told with facts.
Suggestions for improvement: in our work, everything is based on facts and the right medicine is given according to the problems reflected by real problems. We should not only fully understand, but also treat the problem dialectically. Communicate some frequently-occurring problems in time. No investigation, no right to speak. If you are given a chance in time, don't talk nonsense. Talk for the sake of talking. We do our work not to lead, but to gain something. Don't take company resources for your own benefit.
3. Improve work efficiency.
Suggest improvement methods: some things we can't do one thing and say another, and many things can be summarized into one category. We should try our best to boil them down to a system or process to avoid duplication. For example, our sales department has implemented policies for some agents for several months, but the financial department doesn't know these policies, which has dealt a great blow to our reputation. Some of our policies should be distributed to all departments in time, so that we don't have to go through the signatures of several leaders every time we implement the policies for agents. Not only will the enthusiasm of agents be hit, but we will also be unlucky. Agents no longer trust our reputation, and some disputes with our company are no longer active. This is very dangerous. It is suggested that some policies of the company be effectively implemented in various departments to avoid this situation from happening again.
Gansu Yin Guang Chemical Industry Group Co., Ltd., China Ordnance Industry Group Corporation, broadened the contents and forms of rationalization proposals, adopted various measures to increase the effectiveness of innovation, and adjusted the goal of saving100000 yuan in rationalization proposals this year to 20 million yuan, thus promoting the extensive and in-depth development of this work. Employees make full use of the platform built by the enterprise, display their personal intelligence, base themselves on their posts, make continuous improvement, actively submit and implement rationalization proposals, promote the improvement of enterprise benefits and efficiency, and strive to achieve the goal of saving rationalization proposals of 20 million yuan throughout the year.
Yin Guang Group further improves and perfects the working mechanism of rationalization proposals, formulates detailed assessment rules, conducts monthly assessment on the assessment rate, feedback rate and implementation rate of rationalization proposals of subsidiaries and group organs, incorporates the completion rate of value saving into the annual assessment, and reflects the assessment results in the post performance of managers at the department (department) level. The enterprise will, in accordance with the objectives of not less than 80% employee participation rate, not less than 50% employee adoption rate and not less than 60% employee implementation rate, stimulate the enthusiasm and initiative of all employees to participate in rationalization proposals through activities such as drawing points, continuously promoting the selection of "golden ideas", editing the compilation of rationalization proposals, and launching the publication of rationalization proposals. Strengthen the implementation and post-evaluation of rationalization proposals, formulate implementation plans on a regular basis, follow up and supervise in time, ensure that the implemented rationalization proposals receive practical results, and promote the transformation of rationalization proposals into practical results. During 1-2 months, employees of Yin Guang Group submitted nearly 8,400 rationalization proposals, saving 8 1 10,000 yuan.
All subsidiaries and group organs combine rationalization proposals with lean production and refined management, with the activities of striving for Excellence, with technological innovation, with deepening team building, and with improving the quality of employees, so that rationalization proposals are institutionalized, standardized and long-term. Improve the working mechanism, evaluation mechanism, incentive mechanism, guarantee mechanism and promotion mechanism of rationalization proposals, standardize the collection, evaluation, publicity, implementation, evaluation, reward and promotion of rationalization proposals, clarify the responsibilities of relevant departments and units, and realize closed-loop management. Convene special meetings on rationalization proposals regularly, summarize and analyze existing problems in time, discuss solutions, and promote the extensive and in-depth development of rationalization proposals. Strengthen the training and learning of lean management tools such as employee value stream analysis, TPM and fishbone diagram, enhance employees' innovative consciousness and ability, and improve the quality of rational suggestions.