In the past two years, the company has improved communication with users by placing user feedback cards in drug packaging, widely absorbed patients' suggestions, improved drug sales and service quality, visited more than 5,000 users and distributed tens of thousands of consultation cards. The customer satisfaction rate has been continuously improved, and a good image of the company has been established. At present, the "honesty" corporate culture of Tibetan medicine is gradually taking shape and showing great vitality.
While welcoming the praise from all walks of life, the enterprise itself has also benefited a lot. In 2006, all the company's economic indicators achieved the best results in history, truly achieving a double harvest of economic and social benefits.