You can call the hotline 100 10, and after the hotline is connected, tell the intelligent voice customer service what you need help with.
If the situation is complicated and you need the help of manual customer service urgently, you can tell the intelligent voice customer service "complaint suggestion" and it will help you access the manual customer service for handling.
Second, China Unicom consumer rights hotline 100 15.
20 19 on may 7th, China Unicom's consumer protection hotline 100 15 was officially opened. If you can't solve your reasonable demands in the business hall, 100 10 hotline and other customer service channels, you can call 100 15.
Third, China Unicom APP online feedback or complaints
Log in to China Unicom APP, enter Service-Customer Service-Feedback and Suggestions or enter "Feedback and Suggestions" on the homepage to enter the complaint interface and give feedback according to specific problem types. After the feedback, a staff member will contact you.