Can I complain if the car insurance is not cashed back? The kickback promised by the insurance company has never been fulfilled.

Cash back has also become one of the ways of Ping An auto insurance sales. Cash back is set to attract customers to buy, or some are to introduce customers and recommend others to buy cash back. So if the insurer promises to cash back, can I complain if the auto insurance doesn't cash back in the end? The complaint has little impact, because the insurer's cashback and cashback benefits are strictly prohibited by the insurance company, and the national law explicitly prohibits the insurance company or agent from providing benefits other than the insurance policy to customers. However, some salesmen still promise to give customers a certain rebate for their own interests, which is immoral. It is illegal for insurance companies to cheat customers without giving promised rebates. The rebate promised by the insurer has never been given, so we can choose to surrender. The price of auto insurance discount is given according to the number of accidents in the year. For example, the car insurance discount in Changsha is 54% off for one year, 44% off for two years and 38% off for three years. The preferential rate of compulsory insurance is 10% year by year, with a maximum discount of 30%, that is, after three years of not being out of danger, you can enjoy a discount of 30% every year. On the basis of these concessions, additional cash back and benefits are not allowed by the CIRC, and complaints are useless. For some insurance companies with exceptions, if you promise to cash back, remember to specify the cash back time. If you don't cash back, you can contact Ping An Bank Insurance Company for customer service consultation.