First of all, the monitoring service of public opinion service has a wide range, covering multiple platforms, processing 654.38 billion real-time data every day, paying attention to word-of-mouth and corporate image monitoring, implementing online services, early warning and grasping public opinion situation.
Secondly, the reporting service of gathering public opinions is also very good. A professional business situation analysis team can dig out the hidden value behind the information and then submit it in time. It not only supports WeChat, e-mail, etc., but also provides one-to-one manual customer service for real-time submission to help customers find and respond early and grasp the initiative of information release.
The most important thing is that the positive publicity of public opinion communication is more accurate and the negative information is very professional and timely. It can not only carry out positive publicity, but also give early warning, grasp the situation of public opinion, let customers quickly understand the various voices of enterprises on the Internet, and provide customized solutions to help enterprises optimize negative content and help enterprises successfully deal with sudden public opinion.