2. It is unfair and unreasonable for operators to reserve the right of final interpretation, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities. This provision is invalid and has no legal effect.
Legal basis: Article 26 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests stipulates that when operators use standard clauses in business activities, they should draw consumers' attention to the quantity and quality, price or cost, time limit and method of performance, safety precautions and risk warning, after-sales service, civil liability and other matters related to consumers' major interests in a conspicuous way, and explain them according to consumers' requirements.
Operators shall not make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities, by means of format clauses, notices, statements, shop notices, etc. , and shall not use format terms and use technical means to force transactions.
Format terms, notices, statements, shop notices, etc. If it contains the contents listed in the preceding paragraph, its contents are invalid.
"Measures for Punishment of Infringement on Consumers' Rights and Interests" Article 12 Operators shall provide terms, notices, statements, shop notices, etc. to consumers. In the format of the use of goods or services, consumers should be reminded of the contents that are of great interest to consumers in a conspicuous way, and explained according to the requirements of consumers. Provisions containing the following contents shall not be made:
(1) Exempting or partially exempting the operator from the responsibilities of repairing, redoing, replacing, returning goods, supplementing the quantity of goods, refunding payment and service fees, and compensating for losses. Goods or services provided by them;
(2) Excluding or restricting consumers' right to repair, replace, return goods, compensate for losses and obtain reasonable compensation such as liquidated damages;
(3) Excluding or restricting consumers' right to complain, report and bring a lawsuit according to law;
(4) Forcing consumers to buy or use commodities or services provided by them or their designated operators, refusing to provide corresponding commodities or services to consumers who do not accept their unreasonable conditions, or raising the charging standards;
(five) agreed that the operator has the right to change or terminate the contract at will, limiting the right of consumers to change or terminate the contract according to law;
(six) agreed that the operator shall enjoy the right of interpretation or the final interpretation unilaterally;
(seven) other unfair and unreasonable provisions for consumers.