Yadea contact information:
Customer service hotline: 400-900- 12 12
Working hours: Monday to Sunday 8:00-2 1:00.
Address: No.515 Xishan Avenue, Xishan District, Wuxi, Jiangsu.
E-mail :ydsh@yadea.com.cn.
Yadea Electric Vehicle Three Guarantees Range
1. Motor: Three-guarantee period is 26 months. If a new motor is replaced within 26 months (the coils are out of phase, burned out, the magnetic steel demagnetizes and falls off, and the deformation of the axle cannot be repaired), the wheel hub cannot be guaranteed due to insufficient tire pressure, bumps and other reasons; ?
2. Motor Hall and motor bearing: three-guarantee period 12 months, Hall is burnt out, and the bearing is abnormal or cracked; ?
3. Ordinary lead-acid battery: three-pack period 12 months, with liquid leakage or capacity less than 60%. Replace the battery in the first 6 months, and replace and maintain the battery (except locks, battery boxes, charging holes, battery box handles and other accessories) in 7-65,438+02 months, including Black King Kong and Jinyuan series, and other special types of batteries shall be stipulated separately; ?
4. Ordinary lithium battery: the three-guarantee period is 24-60 months, subject to the specific battery model; ?
5. Carbon fiber battery: the three-guarantee period is 60 months, and if the content is less than 70% within 36 months from the date of purchase, replace it with a new battery; Within 37-60 months from the date of purchase: if the capacity is less than 60%, replace and maintain the circulating battery. Except for accessories such as locks, battery boxes, charging holes and battery handles, other special types of batteries shall be stipulated separately; ?
6. Graphene battery: The three-guarantee period is 24 months, and the overall capacity of the battery is less than 70%. It should be replaced within 24 months from the date of purchase. Except for accessories such as locks, battery boxes, charging holes and battery handles, other special types of batteries are stipulated separately.