Process for determining automobile insurance losses:
1. Contact the insured in time after receiving the report, and get the general accident cause and vehicle information by telephone.
2, there is a scene, need to arrive at the scene within the agreed time, survey (photo). First, understand the accident mechanism to determine whether it belongs to insurance liability, and whether it needs traffic police investigation and ruling. Then make a maintenance plan and prepare an investigation report.
3. Collect claim data.
4. Fixed loss (if the maintenance plan mentioned in the fixed loss requires disassembly and inspection, you should go to the repair shop to take photos to determine the damage of internal parts). After the loss is verified, inform the insured whether to agree with the amount after the loss. If there is no objection, the claim can be started.
5. The recording machine is waiting for compensation.
6. If the compensation is approved, notify the insured to claim compensation.
Career prospects
The field of auto insurance loss assessment is one of the fields less affected by the financial crisis. With the rapid increase of car ownership in China, traffic collision accidents have also increased rapidly. After the vehicle is in danger, there are generally corresponding insurance companies to pay for the collision repair costs of the vehicle.
However, the amount of compensation requires the insurance company and the repair shop (or 4S shop) to evaluate the accident situation of the vehicle, and then price the repair cost, that is, estimate the damage. Damage assessment is not unilateral. Both the insurance company and the repair shop (4S shop) should make an evaluation, and the repair and compensation can only be implemented after both parties reach an agreement through consultation.
Therefore, the loss adjuster can not only engage in automobile loss compensation in insurance companies, but also be the core personnel engaged in accident car repair in auto repair shops and 4S shops. Accepting accident car maintenance is one of the most important profit channels in the after-sales service of most auto repair shops or 4S shops.