Legal analysis: If the insured does not want to apply for insurance in the second year after payment, he can submit a written application for surrender to the insurance company. Surrender must be handled directly by the insured in the insurance company, not together with the insurance customer service staff. Because the bancassurance personnel can't surrender directly after receiving the customer's application for surrender, they need to hand it over to the company for handling, and the surrender process may be delayed due to time difference or human factors.
Legal basis: Article 47 of People's Republic of China (PRC) Insurance Law. If the applicant cancels the contract, the insurer shall return the cash value of the insurance policy according to the contract within 30 days from the date of receiving the notice of cancellation.