10096 is the unified external service number of China Tower. It was put into trial operation on May 17, 2065438. It mainly provides services for customers, David, owners and the public, including complaints, consultation, inquiry and fault declaration. The service covers complaint/fault handling, operation and maintenance, customer communication, etc.
The business scope of the tower company is the construction, maintenance and operation of the tower; Construction, maintenance and operation of base station computer room, power supply, air conditioning facilities and indoor distribution system, and maintenance of base station equipment.
Brief introduction of China Tower Co., Ltd.
China Tower Co., Ltd., abbreviated as China Tower, is a large state-owned communication tower infrastructure service enterprise funded by China Mobile Communications Co., Ltd., China United Network Communications Co., Ltd., China Telecom Co., Ltd. and China Guo Xin Holdings Co., Ltd. under the background of implementing the strategy of "strengthening the country by network", deepening the reform of state-owned enterprises and promoting the sharing of telecom infrastructure resources.
The company is mainly engaged in the construction, maintenance and operation of supporting facilities of base stations such as communication towers, public network coverage of high-speed railways and subways, and large indoor distribution systems. In terms of pricing, the Tower Company will adopt the strategy of "three lows and one guarantee", that is, the price lease of the Tower Company is lower than that of similar international companies, lower than the current market price, and lower than the prices enjoyed by the three interconnected companies and the * * * building, but the cost must be guaranteed.