What does slm mean? Explain sustainable land management

1, slm is service level management. Sustainable land management needs to involve key management elements, such as service catalogue, service level agreement, service level agreement, operation level agreement, basic contract and support agreement.

2.SLM refers to a series of management activities on the quality of IT services at an acceptable cost, including negotiation, definition, evaluation, management and improvement, and is one of the top ten key management processes of ITIL.

3.SLM can define the level of IT services and establish a comprehensive supervision system for service levels to ensure that services reach the specified level. Even if the service fails, it can correctly analyze the reasons and help the company make correct response decisions.

4. The task of 4.SLM is to play a game among IT service quality, customer relationship and IT service cost in order to find the most favorable balance point.