Measures for the Administration of Marketing Service Department of Insurance Companies

Article 1 These Measures are formulated to strengthen the management of service outlets of insurance companies, standardize insurance marketing activities, maintain the order of the insurance market, protect the legitimate rights and interests of the insured, and promote the stable and healthy development of the insurance industry. Article 2 The term "marketing service department" as mentioned in these Measures refers to an institution approved by the dispatched office of China Insurance Regulatory Commission (hereinafter referred to as "CIRC"), registered in the administrative department for industry and commerce, and established by an insurance company or a branch of an insurance company to manage insurance salesmen and provide insurance services to customers.

Without approval and registration, no unit or individual may set up an insurance marketing service institution without authorization. Article 3 The name of the marketing service department is XX insurance company or insurance company branch (full name) XX marketing service department. Article 4 An insurance company shall reasonably set up a marketing service department according to the needs of business development. Insurance companies and their branches shall not set up marketing service departments outside their business areas. Article 5 The establishment of a marketing service department shall meet the following conditions:

(a) the main person in charge should be engaged in insurance work for more than 3 years, and have the corresponding organizational and management capabilities;

(2) Office equipment and personnel suitable for its functions;

(3) Having a fixed place that meets the requirements. Article 6 To apply for the establishment of a marketing service department, the following materials shall be submitted to the China Insurance Regulatory Commission in triplicate:

(1) Application documents for establishing the marketing service department;

(2) the declaration form of the marketing service department;

(three) the establishment plan of the marketing service department;

(4) Internal management system;

(five) the resume and relevant certificates of the proposed principal responsible person;

(6) documents certifying the ownership or right to use the office space;

(seven) other materials required by the China Insurance Regulatory Commission. Article 7 The business scope of the Marketing Service Department:

(a) training and daily management of marketing personnel;

(2) collecting insurance premiums, insurance policies and other documents collected by marketers;

(3) distributing insurance policies, insurance certificates and other relevant documents issued by insurance companies;

(four) to accept customer inquiries and complaints;

(five) the underwriting and marketing service department of the insurance company can print the insurance policy;

(six) authorized by the insurance company, the marketing service department can engage in the survey and claim settlement of some types of insurance. Article 8 The establishment of a marketing service department or the change of its name, business place, principal responsible person and business scope shall be reported to the insurance company or its branches for approval. Among them, an application for establishment or change of name shall be submitted with a notice of pre-approval of the name of the administrative department for industry and commerce or a certificate of consent to change the name. Article 9 The China CIRC shall make a decision on approval or disapproval within 20 working days from the date of acceptance. If it is approved according to law, an insurance marketing service license will be issued. Article 10 The marketing service department shall hold the Insurance Marketing Service License, go through the registration formalities with the administrative department for industry and commerce, and obtain the business license before engaging in the insurance service business.

The insurance marketing service license and the original business license shall be hung in a prominent position in the business place of the marketing service department.

When an insurance company cancels the marketing service department, it shall return the Insurance Marketing Service License within 5 working days and go through the cancellation registration formalities with the administrative department for industry and commerce. Eleventh without approval or registration, unauthorized establishment of marketing services to engage in insurance marketing services, the China Insurance Regulatory Commission and the administrative department for industry and commerce shall be investigated and dealt with according to law.

If an insurance company or its branch violates the provisions of these Measures on matters approved by the China Insurance Regulatory Commission, the China Insurance Regulatory Commission will give a warning according to the seriousness of the case, order it to replace the person in charge, and impose a fine according to law until the insurance marketing service license is confiscated. If the Insurance Marketing Service License is confiscated, it shall apply to the administrative department for industry and commerce for cancellation of registration according to law. If no correction is made within the time limit, the administrative department for industry and commerce shall revoke its business license according to law.

Marketing service department in violation of other provisions of the industrial and commercial administration, shall be investigated and dealt with by the administrative department for industry and commerce according to law. Twelfth before the implementation of these measures, the rural agency stations, life insurance marketing departments and other service outlets established by insurance companies shall be implemented with reference to these measures. Article 13 The China CIRC and the State Administration for Industry and Commerce shall be responsible for the interpretation of these Measures. Article 14 These Measures shall come into force one month after the date of promulgation.