1. Take customers as the center, take the road of financial and insurance integration, and realize business integration. In recent years, the comprehensive business model of international finance and insurance industry has been deepened. Financial and insurance companies in various countries have established international and diversified financial and insurance groups from the initial organizational structure, and gradually developed into mutual penetration of financial and insurance products and services, providing customers with diversified financial products and services with a unified brand, realizing the integration of insurance products, banking products and asset management products, and injecting substantial connotation into comprehensive management.
2. With the goal of maximizing value, realize the globalization of business scope through capital operation modes such as listing, merger and reorganization. Insurance is an industry that manages risks. Pursuing economies of scale and scope under the action of "law of large numbers" is a remarkable operating feature of the insurance industry. The research shows that most large international insurance companies in developed markets enhance their financial strength through capital management, realize the optimal allocation of resources, and then achieve the goal of maximizing their value. Cross-border investment and mergers and acquisitions by international financial and insurance groups have become the main ways for them to explore overseas markets and pursue growth and profits.
3. With the goal of building core competitive advantage, the insurance operation mode is continuously optimized through centralized backup, service sharing and outsourcing.
Global financial and insurance groups have a strong support service system all over the world. By building a unified, centralized and efficient information technology support platform, unifying operating standards and service standards, centralizing backup and establishing a unified backup center, it shows obvious value in business quality, cost control and service timeliness.
4. Breakthroughs have been made in the transformation of insurance sales methods such as telephone sales and online sales, and new marketing methods are in the ascendant. It is an important means for international insurance companies to improve their competitiveness by actively developing new sales channels such as telephone sales and online sales, reducing costs and improving business performance. In developed insurance countries such as the United States, Britain and South Korea, telephone sales of auto insurance have become the mainstream, and online insurance has a strong development momentum. Online insurance has become the development direction of insurance sales because of its complete information, simple purchase method and fast speed, and has become the "fourth wheel drive power" after individual insurance, group insurance and bancassurance.
5. Focusing on solvency supervision, insurance supervision is becoming more and more strict, and international insurance supervision exchanges are getting closer and closer.
China insurance market is one of the most important emerging insurance markets in the world. Under the background of economic globalization, the new trend of international insurance development will have a great and far-reaching impact on the development of insurance industry in China. The insurance industry in China has undergone profound changes in business philosophy, development model, expansion path and operation model.
Since the reform and opening up, especially since the 16th National Congress of the Communist Party of China, China's insurance industry has sustained and rapid growth, with the deepening of reform and opening up, and its overall strength, development momentum and internal vitality have been significantly enhanced.
At the same time, the contradiction between China's insurance industry and economic development and social progress is still outstanding, mainly in:
1, the ability to serve the overall situation of economic and social development is weak. China's insurance industry has not made a big breakthrough in the business fields such as endowment insurance, medical insurance, agricultural insurance and liability insurance, which are urgently needed by society and people, and its role in establishing a multi-level social security system, serving "agriculture, rural areas and farmers" and building a multi-level socialist harmonious society is far from being fully exerted.
2. Extensive development has not been fundamentally changed. With the rapid growth of insurance industry in China, there is a general tendency to pay more attention to business scale expansion rather than value management and benefit growth. Many companies have achieved extensive and extensive scale growth through auxiliary institutions, with insufficient product and service innovation, low management level, high expenses and weak profitability.
3. Being at a disadvantage in the basic pattern of financial competition. At present, the reform of China's financial industry is developing in depth, and the competition for financial resources by various financial institutions is becoming increasingly fierce, and the pace of forming a new pattern of financial markets is accelerating. Although the overall scale of the insurance industry has expanded significantly, its share in the increment of financial assets is still far lower than that of banks and securities industry, and its competitive strength and business scale are relatively weak.
With the deepening of the interconnection and mutual influence between China and the world economy, the deepening of China's insurance market opening to the outside world, and the constant change and evolution of the global insurance development model, China's insurance market will undergo profound changes. Let me briefly talk about the role of information technology in the development of insurance industry.
Information technology will promote the specialization and collectivization of insurance industry. The competition in China's insurance market is becoming increasingly fierce. In order to better adapt to the market, smaller companies may transform into specialized operations, and larger companies may realize collectivization and cross-industry development. Specialized insurance companies should go through business unit optimization and process optimization, and finally realize enterprise optimization. Externally, they need to strengthen cooperation with external partners. Both internal optimization and external cooperation are inseparable from the support of information technology. Insurance companies with group development may set foot in banks, securities and other fields to achieve cross-industry operation, which requires standardized information transmission between different internal systems. At the same time, with the high concentration of cross-industry data, the system will have higher requirements in logical architecture, stability, data processing ability, security management and so on. All these will pose new challenges to information technology.
Powerful information technology helps the company to open up new sales channels. One of the important ways to develop the financial industry in the future is to open up new channels. At present, the insurance industry in China has been involved in online sales, and other electronic channels are also being explored. There are many problems, such as the security of transactions and the interaction between the two parties in sales and follow-up services, which need to be solved by information technology. Whoever takes the lead in making a breakthrough may win the initiative in the future competition.
Only by relying on powerful information technology, planning advanced system architecture, establishing decision support system based on data warehouse, realizing the transformation from online transaction processing to online analytical processing, comprehensively interpreting all kinds of information in multiple dimensions, and deeply excavating its value, can the company truly grasp the market, make decisions in line with the future development trend, and lay a good foundation for the future of the enterprise.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.