1. Target difference: Problem management mainly aims at the problems and challenges in daily operation, aiming at solving various problems within the organization, such as decision-making, resource allocation, communication and coordination, etc. The goal is to improve efficiency, optimize processes and improve performance in order to achieve the long-term strategic goals of the organization. The focus of crisis management is to deal with emergencies and emergencies, natural disasters, safety accidents, public health crises, etc. Its goal is to control and mitigate the impact of the crisis as soon as possible and protect the interests and reputation of the organization.
2. Differences in time urgency: Problem management is a long-term process, involving a long time period and low sense of urgency. Making and implementing solutions requires analysis, discussion and decision-making. Crisis management needs quick response, time is short, and immediate action is needed to reduce potential losses. It needs rapid response, urgent decision-making and coordinated action to minimize the impact of the crisis.