If you have complaints about Unicom's services, you can choose the following ways to make complaints:
Contact Unicom customer service phone directly: You can call Unicom customer service phone to reflect the problem and complain to the customer service staff.
Complain through Unicom official website: You can log in to Unicom official website, look for "customer service" or "complaint suggestion" and other related columns on the website, fill in the complaint form and submit it.
Go to the local Unicom business hall to complain: You can go to the local Unicom business hall to explain the complaint to the salesperson and ask the salesperson to help you solve the problem.
Complain through consumer associations: If you think that Unicom's actions violate relevant laws and regulations, or encounter difficulties in the complaint process, you can seek help from the local consumer associations.
In the process of complaint, you are advised to keep relevant evidence, such as telephone records, text messages, emails, etc. , used in the complaint process. At the same time, I suggest you keep calm and rational when complaining, and don't use excessive words or behaviors.
To sum up:
Complaints about China Unicom can be made by contacting customer service telephone directly, complaining through official website, complaining in the local Unicom business hall, and complaining through consumer associations. In the process of complaint, you are advised to keep relevant evidence and remain calm and rational.
Legal basis:
Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests stipulates: "Disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court. "