If the two sides fail to negotiate, can the insurance company pay for it?

Yes After a traffic accident, the two parties negotiate to deal with the losses caused by the accident, but the insurance company will not compensate according to the mediation agreement reached by both parties. When you go to an insurance company to claim compensation, you need to submit the calculation basis and relevant evidence materials, otherwise the insurance company will refuse to pay compensation. The main duty of an insurance company is to respond to the bank number at the first time, actively assist customers to fulfill their compensation responsibilities, strive for benefits for customers, and establish a good credit system for customers.