The company's main business is to provide card issuing equipment, letter packaging equipment, electronic banking and network management software systems and corresponding technical support services to financial institutions, government departments and post and telecommunications industries.
"Let customers make good use of each set of our products" is the aim of CIIC, and it is also the commitment of CIIC to all users. CIIC passed the ISO900 1 quality management system certification, obtained the "A-class certificate of enterprise integrity", won the trust of customers with good reputation and excellent service, and was designated by China Industrial and Commercial Bank, Bank of Communications, Industrial Bank, China CITIC Industrial Bank and China Everbright Bank as the main supplier of card-issuing equipment system and system equipment maintainer.
Cic is the most successful agent of Datacard Group in the Asia-Pacific region, and has been awarded sales and service awards by Datacard Group for many years. Cic is in an absolute dominant position in the domestic card issuing equipment industry. Its large card-issuing equipment for financial institutions, government departments, post and telecommunications and card industry institutions accounts for more than 90% of the total usage. At the same time, it provides products and services for users in card-issuing system software, card-issuing technology solutions, IC card/magnetic card application systems and so on. DC9000, DC7000 and DC500 series large-scale card-issuing equipment provided by CIIC has become the symbolic product of selecting card-issuing equipment for centralized batch card-issuing projects in China.
Cic has also established card issuing centers in Beijing, Shanghai, Guangzhou and Zhuhai that meet the safety requirements of financial cards and telecom cards, with an annual card issuance volume of over 90 million.
Cic has established customer service organizations in Zhuhai, Guangzhou, Shenzhen, Nanning, Fuzhou, Beijing, Shenyang, Tianjin, Jinan, Shanghai, Hangzhou, Nanjing, Wuhan, Nanchang, Chengdu, Chongqing, Kunming, Xi, Urumqi and other places.
Established an after-sales service network based in Zhuhai and covering the whole country. With years of experience in providing technical support for card issuing equipment for banks, CIIC has formed a complete set of after-sales service specifications, established a training system with technical certification as the core, and formed a skilled after-sales service team. These standardized service systems ensure that CIIC can not only provide customers with high-tech products, but also provide customers with timely and all-round after-sales service. The service system and service quality of CIIC have been widely recognized and praised by users, especially those in the financial card and telecom card industries. Customer satisfaction has been maintained at a high level and won the "Ten-year Service Award" issued by Datacard Company.