2. If the information is complete and the money hasn't arrived yet, it is recommended to call the customer service number 955 19 for consultation.
3. If the information is complete and no payment is made within the specified time, it is recommended to complain to the insurance association, and all insurance companies are under the management of the CIRC.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.