Corporate Culture of Jinan Qingqi Motorcycle Co., Ltd.

After-sales service:

Five good rules

One good thing: six free spot checks-during the warranty period of two years or 30,000 kilometers, we will provide users with six free spot checks of vehicles according to the specified service time or mileage standards.

Two good things: free replacement of "Mobao" engine oil twice-for the series products of GS King and Super Grinding King, combined with the spot check of the whole vehicle, free replacement of "Mobao" engine oil for users when riding 1 month (1000 km) and 3 months (4,000 km).

Three good: two-year or 30,000-kilometer premium guarantee-for the series products of GS King and Chaomo King Star Edition, if the engine fails due to design or manufacturing reasons within two years or 30,000 kilometers from the date of purchase, the engine can be replaced.

Four good: telephone call back-sales service centers, agents and distributors 100% set up user files and make telephone call back according to the standard.

Five good: customer service tracking-aiming at the product quality and service problems fed back by users during the return visit, the communication and solution mechanism between dealers and users is established through the return visit problem handling letter, and the whole process is tracked until satisfactory results are obtained.

Authoritative verification of the advantages of "five good services"

Jinan Qingqi's "Five Good Services" project fully combines the tribological principle of motorcycle riding and uses comprehensive maintenance means such as product inspection, maintenance and oil change. The scientific design of working procedure is a practical and effective service project, which far exceeds the industry standard in technical support content and aims at the actual characteristics of roads and environment in China. Here, in order to safeguard the immediate interests of motorcycle users, only using mixed additives can not completely replace the running-in period of vehicles. It is suggested that motorcycle users should pay attention to the role of vehicle running-in period and actively cooperate with the service program of Jinan Qingqi.