At the same time, in the process of extending the enterprise's sales network, we emphasize the rationality of cost structure and the advantages of refined management, realize the sharing of user resources, management resources, financial resources, procurement resources, technical resources, information resources and human resources, reduce the unit cost investment of enterprises, and comprehensively improve the profitability of the overall sales network. Since 2007, China Automobile Service has innovated the KPI system of process management, established SOP standard operating process and BI business analysis platform, and scientifically standardized our management by building a modern management system and using an advanced and efficient digital platform.
KPI system can distinguish each sales procedure as a key performance indicator for managers of major business departments.
Secondly, introduce internationally renowned consulting companies and introduce "refined management" into the operation process. Introduce various refined management toolkits for regional operations, establish regional success models and promote best practices.
For another example, through the 100-day integration promotion plan, the newly acquired 4S stores will be provided with financial support, human resources support and training within 100 days, and equipped with a standardized operation management system to boost the store's steady promotion. In the operation and management of China automobile service, we will continue to build a world-class operation system, focusing on five commercial levers: building a strategic partnership with manufacturers, building a first-class professional team, expanding the network scale to improve quality, reducing costs due to scale effect, and improving the profitability of a single store. These five key points go hand in hand, and as the growth engine of China automobile, a virtuous circle of compound growth can be realized.
The basis of the coordination of these five commercial levers is our world-class operating platform.
The whole system must rely on rhythmic daily management, processes and systems, people and culture. Developing and cultivating talents is the long-term strategy of China Automobile. A strong and complete training system has created a talent echelon with solid service for China Automobile.
Introduce a large number of world-class management talents and automobile professionals, and skillfully integrate the management experience of the world's top 500 enterprises with decades of local automobile marketing experience.
Establish a short-term rotation system and a cross-regional talent transfer and exchange system to establish a platform-based human resource advantage. Establish a four-gradient talent development system, and continuously cultivate excellent management and service talents through selection, training and promotion.
Adhering to the spirit of pursuing outstanding scientific development, practicing the concept of people-oriented and customer first, setting industry benchmarks, shouldering social responsibilities and realizing the coordinated development of enterprises.
The long-term development strategy of China automobile service business in the future will focus on establishing domestic first-class automobile service "brands" and vigorously developing automobile aftermarket service industrial chains such as car rental and used cars.
Based on these two strategic priorities, Zhongda Automobile Service will become one of the most growing enterprises in China. China Shengda Automobile Service is the first in the industry to build a mature service system and lead the automobile after-service market.
In addition to the sales and after-sales maintenance services of various automobile brands, the "95067" 24-hour service hotline and industrial chain services such as rescue service, decoration and beauty, finance and insurance, and used cars have also been gradually launched in regional companies.
To provide customers with more mature and perfect lifelong service.
Relying on the huge and convenient network advantages in China, Guanghui Leasing Service Co., Ltd. was incorporated with an investment of 3 billion yuan in March 201/kloc-0.
Take the lead in launching car rental business in the industry, always insist on building "4S-class" professional services, and strive to develop into the largest car rental service provider in China.
201/kloc-0 rented and sold nearly 10000 cars a year.