What did Watsons, who caused public anger, do to make consumers dissatisfied?

First of all, let's learn about Watson's brand, so that we can further know that Watson's behavior makes consumers dissatisfied.

It is a brand of Watsons Group under the Yangtze River Hutchison Whampoa Co., Ltd., focusing on health care and beauty. Watsons Group (Hong Kong) Co., Ltd., established in 1828, is an international retail and food manufacturing organization under Changjiang Hutchison Whampoa Co., Ltd., with operations in 24 countries/regions. * * * operates more than12,000 retail stores with117,000 employees. The commodities involved in the group include health care products, beauty products, perfumes, cosmetics, daily necessities, food, beverages, electronic products, wine, airport retail business, etc. Watsons has more than 65,438+0,000 stores and 30 million members in more than 200 cities in China. It is the largest retail chain of health care and beauty products in China. ?

So, how did Watsons develop its own brand steadily? It turned out that when developing its own products, it conducted in-depth market research to ensure the production of marketable products. In addition, a "simulation store" has been specially established to understand the sales trends and customer needs of each branch and determine the types of products to be developed. This includes counting the best-selling agent brand goods in the store every month, and then copying the own goods similar to the best-selling agent goods. It also includes meeting the specific needs of consumers and launching distinctive exclusive products.

Watsons has developed sole stickers and heel stickers for many female consumers who are troubled by the problem of grinding their feet in high heels. Although these small objects are insignificant in the eyes of many people, they have made a name for themselves in the industry. The biggest feature of Watson's products is to convey three business ideas everywhere. Medicines and health products retain the characteristics since they opened the store and advocate "health"; Beauty salons and nursing products account for the largest proportion and the most diverse types, expressing the concept of "beauty"; Unique fun dolls and candy products convey an optimistic attitude towards life.

Therefore, I think that Watsons, who caused public anger, may be dissatisfied with consumers in details. Here, I suggest that netizens should not only believe in network information, but also estimate the quality of the products themselves.