1. Complain to Unicom customer service.
This is the most common way to complain. You can call 100 10, log in to Unicom's online business hall or APP to make a complaint. When making a complaint, you need to provide your mobile phone number, the amount of deduction, the time of deduction, the reason of deduction and other information.
2. Complain to the Ministry of Industry and Information Technology
If Unicom customer service can't solve it, you can complain to the Ministry of Industry and Information Technology. The Ministry of Industry and Information Technology is responsible for supervising the business activities of the communication industry, and can investigate and deal with any charge deduction of China Unicom.
3. Complain to the Consumer Association
Consumers Association is an organization that protects consumers' rights and interests, and can mediate the arbitrary deduction of Unicom fees. If mediation fails, you can bring a lawsuit to the court.
Brief introduction of China Unicom
China United Network Communications Group Co., Ltd. (hereinafter referred to as "China Unicom") was formed by the merger and reorganization of the former China Netcom and the former China Unicom on June 6, 2009. The company has branches in 365,438+0 provinces (autonomous regions and municipalities directly under the Central Government) and many overseas countries and regions, and more than 65,438+030 overseas service access points, with a modern communication network covering the whole country and reaching the world. The scale of "Big Connect" users exceeds 900 million.
In 20021year, China Unicom fully assumed the new mission entrusted by the new era, and positioned the development of the Tenth Five-Year Plan Company as "the national team for the operation and service of digital information infrastructure, the main force for building a smart society in digital China, a network power, and the vanguard of digital technology integration and innovation". The company's strategy is upgraded to "strong foundation, honest innovation, integration and opening up".
Reference to the above content: Baidu Encyclopedia-China United Network Communications Group Co., Ltd.