Application network topology
HRD-5 12 integrated dispatching command system is a kind of local communication equipment mainly used for voice dispatching communication. It also has the function of digital program-controlled automatic telephone exchange, which can be connected to public network or form a private communication network. It is an ideal dispatching, command and communication equipment for various large and medium-sized enterprises and institutions such as electric power, coal, public security, petrochemical and railway. This product has the characteristics of perfect dispatching and switching function, strong networking ability, high reliability and good matching. The system maintenance software has comprehensive functions, good man-machine interface and convenient operation. This product won the third prize of Shenzhen Science and Technology Progress Award, and was listed in "National Key New Products" and "National Torch Program Project", and won the support of national, provincial and municipal science and technology funds for many times.
HRD-CTI alarm processing system
HRD-CTI multi-station integrated alarm processing system is a system platform based on switch, dispatcher, CTI, soft switch technology and TCP/IP technology, which realizes the integration of voice, fax, data, video agent and IP phone. HRD-CTI integrated command and dispatch system makes full use of modern advanced communication and computer network technology, and realizes various emergency dispatch commands (1 10,19, 122, 120, etc.) on the basis of a unified information platform. ), GPS monitoring, technical defense, GIS geographical positioning display, command and dispatch, wired communication and wireless communication, so as to achieve economy. Realize the computerization of dispatching command mode, the intelligence of business acceptance and judgment, the visualization of command system, the automation of instructions, the clustering of power dispatching, the real-time information and the electronic standardization of business files, and improve the rapid response and scientific decision-making ability of emergency command system.
Based on the exchange platform of dispatching command system, combined with relevant advanced technologies and supporting equipment, the software is developed according to the specific needs of users of public security system, and a 1 10 alarm processing system is formed. The functions of110/19/122 are realized, such as receiving the call, intercepting the calling number, intercepting the wrong number, locking the called party, dispatching the command, multi-party meeting, alarming, dispatching and recording.
Compared with the traditional dispatching command system, it has great advantages, and can transmit voice, fax, video, data and other services cheaply on the IP network, such as unified messaging, virtual phone, virtual voice/fax mailbox, directory search service, Internet call center, Internet call management, video conference, e-commerce, fax storage and forwarding, and various information storage and forwarding. The main performance is as follows:
Completely adopts the structure of digital program-controlled dispatcher. The primary power supply, secondary power supply and CPU board (including main control CPU, switching network, signaling module, signaling tone module and media gateway) have all achieved hot backup and hot plug, and are completely stable and reliable carrier-grade products; It combines digital program-controlled scheduling, Ethernet technology and soft switch technology, and truly realizes the efficiency and rationality of voice, data and video image processing. The voice, fax, data and video of the system are accessed through soft switch technology and TCP/IP packet switching. The high bandwidth of modern network and flexible Ethernet networking mode ensure the convenient expansion and upgrade of the system; VOIP media gateway can directly compress and decompress voice and unpack TCP/IP, which can effectively optimize the voice quality of IP phone. Support voice, conference, fax, data, video, seating, IP phone, text-to-speech conversion, voice recognition, unified messaging, virtual phone, virtual voice/fax mailbox, directory search service, Internet call center, Internet call management, video conference, e-commerce, fax storage and forwarding, and various information storage and forwarding; Large capacity, modular superposition, suitable for real-time scheduling of 0 ~ 5 12 lines; Support China No.1 signaling, No.7 signaling, ISDN signaling and ordinary analog line signaling; Support 4-wire E/M, magnetic relay.
Support popular protocols such as MGCP, H323, H248 and SIP; Fully distributed control, fault separation, mutual influence; High reliability,10,000,000 call tests, and the call loss is less than 1/10,000.
System characteristics
The system is based on the open architecture of Ethernet TCP/IP protocol, and adopts soft switch technology to realize the interconnection of subsystems to ensure the high scalability of the system. The original network connection mode, centered on the local public security bureau and relying on the public security information private network, is distributed to cities and counties, realizing a brand-new mode of "physical separation, logical concentration and information sharing". Only one alarm receiving and processing system can realize discrete functions of multiple alarm systems, which greatly saves system resources and operating costs. The alarm receiving and processing system adopts advanced C/S and B/S modes, which can realize multimedia and integrated alarm access, powerful statistical query function and remote query. At the same time, it can satisfy customers' customized editing of alarm receiving system software.
Omni-directional three-dimensional dispatching center. Its scheduling methods range from wired to wireless, from voice to data, from text to picture and video, from fixed terminal to mobile terminal, from SMS and Chinese paging, from data stream to email, which integrates all available scheduling methods and can seamlessly integrate new scheduling methods without changing the original system structure.
HRD-CERS linkage command system
CERS (Urban Emergency Response System) integrates all kinds of emergency service resources in the city, drives public security, traffic control, fire protection, industry and commerce, taxation, urban management, medical care, telecommunications, power supply and other related departments, and realizes unified police reception, unified command, unified coordination and police handling. Ensure that police orders are quickly transmitted from top to bottom and implemented in a timely and effective manner, provide corresponding emergency rescue services for citizens, and provide a strong guarantee for urban public safety.
HRD-CERS system integrates wired communication, wireless communication, database, global positioning, computer-aided scheduling, information technology network and other technologies, and integrates voice, image and data information transmission. Through the unified alarm center and alarm processing platform, the joint units of public security, fire protection, transportation, urban management, medical care, disaster reduction, environmental protection and power supply are unified in a complete intelligent information processing and communication scheme. No matter what emergency the citizens encounter, they just need to dial a unified and simple telephone number, and the linkage center will realize unified alarm, unified command and joint action of multiple police types, departments, levels and regions according to the actual situation through an integrated computer-aided dispatching system, so as to carry out rescue or emergency rescue and disaster relief operations in a timely and efficient manner. So as to protect people's lives and property more effectively. The information application system, which provides relevant information acquisition, response measures query and decision support for government emergency response and emergency command, has the functions of disaster information acquisition, information query, rapid evaluation, decision-making, command release, on-site command, dynamic display and information announcement. To provide technical support for the emergency command system to achieve "smooth communication, timely site, complete data and in-place command". The construction of urban emergency response system is the need of social informatization, the need of the government to change its functions and improve its ability to serve the public, and it is also one of the symbols of modern urban civilization.
system structure
An emergency refers to an emergency that has an important impact. The emergency system includes emergency communication, emergency analysis, emergency decision-making, emergency command, emergency disposal and emergency environment. Emergency information system includes emergency monitoring system, emergency response system and emergency drill system. The framework of emergency information system generally includes vertical and horizontal directions. Vertically, it includes the city emergency linkage command center and the county (city) emergency command center.
Three major products
1, HRD-5 12 integrated dispatching command system;
2.HRD-CTI multi-unit integrated alarm system;
3.HRD-CERS urban emergency linkage command system.