In the future, electronic technology will rapidly move towards digitalization, integration, mobility and miniaturization, and the electronic manufacturing industry will turn from extensive to lean manufacturing, which will put forward higher requirements for the design, quality, cost, production efficiency and environmental protection of electronic products. Considering the above development trend, the company's current and future research and development directions are mainly: automatic and semi-automatic electronic technology and energy-saving and environmental protection electronic technology products.
The contents of the company's technological research and development and technological product research and development are as follows:
(1) process technology research and development:
(1) The process plan application engineer conducts in-depth customer investigation, fully evaluates the requirements of process, process, capacity, quality, supporting equipment and process product selection with the customer engineer, and proposes solutions that meet and exceed the customer requirements.
② The R&D engineer of process technology obtains comprehensive product data through testing, testing and comparative analysis of the function, performance and application of process products. According to the needs of electronic manufacturing enterprises, we have formulated process plans (such as welding, fastening, pasting and other technologies) to meet the productivity, efficiency, quality and cost of customers.
(2) Process product development:
(1) Process application engineers conduct in-depth customer surveys, fully evaluate the process, technology, capacity, quality and process product selection requirements of products with customer engineers, and propose solutions that meet and exceed customer needs.
② Process product engineers design and develop process products according to the above requirements. The standard sales process is as follows:
Due to the high technical content of the electronic manufacturing process industry, the technical factors in the sales process are more critical. The specific process is as follows:
(1) Communicate with the customer's process engineer at the technical level to understand the customer's process;
(2) Communicate with the customer's production engineer to confirm the production process of mass production products;
(3) Communicate with customer quality engineers at the quality level to ensure the current and future quality assurance of process products to customer products;
(4) After the approval of the above-mentioned personnel of the customer, the customer purchasing department puts forward a purchasing offer to the company;
⑤ After receiving the customer's purchase offer, the company will deliver the order to the purchase center or logistics center for purchase and distribution.
Therefore, the following problems should be solved in the sales process:
① The scientificity of customer process arrangement.
Knowing whether the functions and uses of the process products are suitable for the technological requirements of electronic product production is a necessary condition for reasonably arranging the process technology and ensuring the smooth and scientific process technology.
(2) Integration and exclusiveness between process products.
In the process of process implementation, it is the key to determine the single-station process technology to know the matching parameters of process products and adjust them to maximize the matching effect of each process product and equipment. For example, the air pressure control of a glue dropping program, the parameters of the glue dropping machine, the selection of the glue dropping nozzle, the selection of the silica gel, the control of the glue connecting angle of PCB, the quantity and time of glue dropping, and the comprehensive control of the electric oven determine the quality of the glue dropping process.
③ In order to help customers' R&D, engineering, quality, production, procurement and other personnel to regulate and control the process products, and master the optimal function and performance combination effect of the process products in the production process of electronic products, it is necessary to comprehensively compare and try out a large number of long-term process products (like products of different models from one supplier and products of the same model from different suppliers, etc.). ); It takes a long time to verify the performance of process products, which is difficult for a single customer to fully grasp, and it needs strong assistance from process enterprises.
In addition to the above-mentioned standard sales process, some products are sold directly and provide after-sales service without process promotion, problem diagnosis and scheme selection due to customer accumulation in the early stage. The company's support and services are provided by application engineers in the whole process of pre-sale, sale and after-sale, and their service features are as follows:
First, perfect product line and excellent service. A perfect product line is mainly to ensure the small batch and multi-variety procurement needs of electronic manufacturers, which is the premise of realizing "one-stop procurement". Quality service is to keep up with the R&D and production process of electronic enterprises and help solve various problems in the process.
Second, assist electronic enterprises in inventory decompression. The company can meet the requirements of large-scale procurement of electronic manufacturing enterprises, realize the effect of large-scale production, and avoid the loss of out-of-stock production caused by insufficient inventory of electronic enterprises.
Third, the company provides technology value-added services, which is reflected in reducing production costs, improving production efficiency and improving product quality for customers.