Question 2: How about Lenovo's after-sales service? Lenovo's brand gives people the impression of moderation, no characteristics, and not very bad. Notebook, ThinkPad, barely acceptable, the old foundation is of excellent quality. However, after Lenovo's acquisition, the quality seems to have declined. Lenovo's own brand has always been mediocre. A few years ago, people scoffed at the problem of light heat dissipation, saying that it was unnecessary to buy hand warmers with Lenovo notebooks in winter. . . I don't know if the quality has improved in recent years, but I'm not optimistic about Lenovo, whether it's a notebook or a mobile phone. . . Personally recommend ASUS notebooks, which are of good workmanship and cool appearance. You deserve it. . . The others are Sony Samsung, but the price/performance ratio is not as good as that of ASUS, and Acer Toshiba always feels worse.
Question 3: How about Lenovo's laptop after sale? Now the notebooks are all mature and the quality is all right. After-sales, Lenovo still has more convenient service outlets ~
Question 4: How about Lenovo's after-sales service? At present Lenovo's after-sales service is better than other computer companies. If it is a big city, it is recommended to buy Lenovo computers.
Question 5: What is Lenovo's after-sales phone number (IdeaPad laptop, IdeaCentre, Tian Yang, Qitian and other desktop computers)?
Service hotline:
400-990-8888
Service hours:
Online maintenance from Monday to Sunday
9:00― 18:00
Think product service hotline (ThinkPad laptop, ThinkCentre desktop computer, ThinkPad tablet computer)
Service hotline:
400- 100-6000
Service hours:
Online maintenance from Monday to Sunday
8:30- 17:30
ThinkPad T/X/W/S series high-end product line
Service hotline:
400-690-8888
Service hours:
Monday to Sunday 8:30- 17:30
ThinkStation workstation
Service hotline:
400- 100- 12 12
Service hours:
Monday to Friday 8:30- 17:30
Lenovo Think products global warranty registration service hotline
Service hotline:
800-810-3315 (please dial 0 10-82878860 if the 800 service area is not opened).
Service hours:
Monday to Friday 8: 30- 17: 30
Server and storage products
Service hotline:
800-8 10-8888 (please dial 0 10-82879425 for areas without 800 service).
Service hours:
Online maintenance from Monday to Sunday
9:00― 18:00
Printer, multifunction machine, projector
Service hotline:
400-8 10- 1234
Service hours:
Monday to Friday 9: 00- 18: 00
mobile phone
Service hotline:
400-8 18-88 18
Service hours:
Monday to Sunday 9: 00- 18: 00
Leping products
Service hotline:
400-882-8008
Service hours:
Monday to Sunday 9:00-2 1:00
Lenovo Smart TV
Service hotline:
400- 100-500 1
Service hours:
Monday to Sunday 9:00-2 1:00
Digital home products
Service hotline:
400-882-8008
Service hours:
Monday to Sunday 9:00- 18:00
Digital product technical consultation
Service hotline:
400-8 10- 1234
Service hours:
Monday to Friday 9: 00- 18: 00
Question 6: After-sales service of Lenovo notebook computers Lenovo will fully implement the "Three Guarantees" rules of microcomputer stipulated in the Provisions on Responsibility for Repair, Replacement and Return of Microcomputer Commodities (hereinafter referred to as "Three Guarantees of Microcomputer") as follows: 1.7 Free return within seven days, that is, within seven days (inclusive) from the date when you purchase Lenovo notebook computers (subject to the date of official purchase invoice, the same below). If you buy, if you choose to return the whole machine, the seller will refund the payment in one lump sum (subject to the official purchase invoice price, the same below). 2.8- 15 days for free replacement or maintenance, that is, within 8- 15 days (inclusive) from the date of purchasing Lenovo notebook computers. If the host computer you purchased has performance failures listed in the "Three Guarantees Regulations for Microcomputer", you can choose to replace or repair it. If you choose to replace the whole machine, the seller will replace the goods of the same model and specification or the new goods of the same brand with the performance not lower than that of the original products for you free of charge. 3. The whole machine can't be used normally after maintenance for more than two times in one year. Free replacement means that within one year (inclusive) from the date you buy Lenovo notebook computer, if the computer host you bought has performance faults listed in the Three Guarantees Regulations for Microcomputer, and it still can't be used normally after two repairs, you can choose to replace the whole machine or repair the faulty parts. If you choose to replace the whole machine, with the maintenance records provided by Lenovo certified maintenance agencies, you can replace the goods of the same model and specification or the new goods with the same brand performance not lower than the original goods for free. 4. You can't enjoy the "Three Guarantees of Microcomputer". After you purchase the product, if the computer fails or is damaged for any of the following reasons, Lenovo has the right not to provide services according to the "three guarantees" clause, and you can choose paid services. Exceeding the validity period of three guarantees. Failure to use, maintain or keep it according to the contents of the manual, resulting in failure or damage. Computer failure or damage caused by maintenance by personnel of non-Lenovo certified maintenance organizations or manual handling by customers. There are no valid three-guarantee vouchers and valid invoices (except those that can prove that the goods are within the validity period of three guarantees). Altering the three-guarantee certificate without authorization. The product model and number on the three-guarantee certificate do not match the real thing. Failure or damage caused by using pirated software. Infected with virus during use, resulting in failure or damage. There is no factory name, address, production date and product certificate. Failure or damage caused by force majeure. The boundaries, principles and scope of Lenovo's legal "Three Guarantees" obligation shall be implemented in accordance with the "Three Guarantees Regulations for Microcomputer". On the basis of fully undertaking the above-mentioned legal "three guarantees" obligations, Lenovo will also promise to provide you with the following Lenovo manufacturer's standard services: 1 and a three-year limited warranty. From the date you purchase this product (hereinafter referred to as the "purchase date", subject to the official purchase invoice date), the whole machine of this product is guaranteed for one year, the main components are guaranteed for two years, and the motherboard components are guaranteed for three years. After the warranty period expires, Lenovo will provide paid maintenance services according to Lenovo's charging standards for paid services. Lenovo Notebook Warranty Parts Name Free Maintenance Period The mainboard parts of the mainframe are guaranteed for three years from the date of purchase. The main components (CPU, memory, display screen, hard disk, keyboard and power adapter) are guaranteed for two years from the date of purchase. The whole notebook machine (including the shell, excluding random data, CD media and floppy disk media) is guaranteed for one year from the date of purchase. The pre-installed software (including software media) is guaranteed for one year from the date of purchase. Within three months from the date of purchase, the accompanying software (data, CD-ROM media and floppy disk media) will be replaced with defective originals. Remarks ① Motherboard components refer to the motherboard, sound card, graphics card and components solidified on the motherboard that cannot be separated from the motherboard. (2) Warranty policies for randomly promoted products (such as mouse, USB hard disk, PCMCIA expansion card, etc.). ) and independently sold notebook accessories, please refer to the warranty certificate corresponding to the promotional products and independently sold accessories. ③ Notebook backpack is not covered by the warranty. 2. Maintenance service mode (1) Free one-year door-to-door pick-up service for hardware failures in eight major cities (except for special models, subject to the attached warranty certificate); In Beijing, Shanghai, Guangzhou, Shenzhen, Wuhan, Chengdu, Xi 'an and Shenyang, free door-to-door pick-up service (except special models) is provided for one year from the date of purchase. If this product fails in the above aspects, please call Lenovo certification service organization for maintenance. (2) For customers who purchase special models and customers outside the areas mentioned in the preceding paragraph ... >>
Question 7: What is the quality of Lenovo laptops? Dear Lenovo users, hello!
Dear Lenovo users, hello! I suggest you buy Lenovo computers. Lenovo's after-sales service stations are all over the country, which is not available to other computer manufacturers. Lenovo's biggest selling point is quality. Lenovo computer production is a professional assembly line. The factory passes strict quality control, and professionals conduct strict standardized tests on electromagnetic interference, high and low temperature, radiation, etc. The quality is certainly not as good as that of a compatible machine assembled with only a screwdriver, and the failure rate is much less than that of a compatible machine. The performance of the accessories used by Lenovo computer is not excellent, but Lenovo computer is to make you behave stably and well in use, and at the same time have excellent after-sales service to ensure the quality service after purchase. For more questions, please consult Lenovo Intelligent Robot: If robot.lenovo/lenovo/ doesn't solve your problem, you can spit out your valuable opinions and then ask for artificial service. I look forward to your satisfactory evaluation, thank you for your support to Lenovo, and wish you a happy life!
I look forward to your satisfactory evaluation, thank you for your support to Lenovo, and wish you a happy life!
Question 8: Is Lenovo's after-sales maintenance attitude good? I have been to two Lenovo after-sales, and I personally feel ok. It is estimated that the service level varies from place to place. Can you go and have a look?
Question 9: What is the salary of Lenovo Computer after-sales maintenance center? Even if the salary is not high, the extra money is good, because problems such as making systems and software are expensive, especially over-insured machines.