Is the customer service of Nanchang Huaan Insurance easy to do?

Easy to do

Huaan now implements chain sales, similar to store sales. I heard that you don't have to run business, and Huaan Insurance heard that it is good.

Huaan Property Insurance Co., Ltd. (hereinafter referred to as "Huaan Insurance") is a professional property insurance company approved by the People's Bank of China and formally established on June 5438+0996 65438+ 10/8, 2008. Headquartered in Shenzhen, with a registered capital of 2 1 100 million yuan, it mainly deals in all kinds of property insurance, liability insurance, credit guarantee insurance, agricultural insurance and insurance. After more than 20 years of development, Huaan Insurance has grown into a national financial institution with excellent asset quality, vibrant staff and outstanding innovation ability.

Up to now, Huaan Insurance has been established in Beijing, Shanghai, Shenzhen, Guangdong, Hunan, Fujian, Guangxi, Jiangsu, Sichuan, Zhejiang, Dalian, Shandong, Chongqing, Yunnan, Shaanxi, Liaoning, Jiangxi, Shanxi, Tianjin, Anhui, Hubei, Henan, Ningbo, Heilongjiang, Hebei, Guizhou, Jilin, Inner Mongolia, Qingdao and Hainan. 2065438+September 2003, Huaan Treasure Asset Management Co., Ltd. was formally established, which marked the company's ability to use insurance funds to a new level.

Huaan Insurance always puts national interests first, attaches great importance to social responsibility and customer interests, adheres to the business philosophy of "responsibility, professionalism and forge ahead", and strives to forge ahead with the spirit of continuous innovation and professional advantages. At the same time, it has made positive contributions to the development of China insurance industry and won the trust and support of the public. In 20 19, Huaan Insurance received the highest rating of A-level.

Adhering to the service concept of "arriving three minutes before the relatives of customers in distress", Huaan Insurance's "95556" national unified customer service hotline was officially opened in 2006. On June 20 10, the second call center of Huaan Insurance Nanchang was officially put into operation. 20 13 In April, Huaan Insurance Telephone Sales Insurance Line1011was successfully opened. In 20 14, official wechat and tmall flagship stores of huaan insurance were launched one after another. In 2020, Huaan Insurance Nanning and Zhengzhou Claims Operation Centers were put into use one after another; On June 5438+ 10 of the same year, at the opening ceremony of the first customer service festival, Huaan Insurance officially launched a brand-new online auto insurance "micro-service" claim settlement service, which opened up the information interaction among the client, claim settlement business and core systems with WeChat official account as the carrier, providing customers with more convenient online business self-help channels. With the support of new channels and new technology platforms such as telephone sales, online sales and mobile self-help, Huaan Insurance has continuously achieved new breakthroughs in the online process and provided more detailed services.

Huaan Insurance respects the value of talents, attaches importance to the needs and interests of customers, and constantly meets the needs of different customers with new products, new means and new services on the basis of learning from the advanced technology and experience of domestic and foreign counterparts. Under the guidance of the culture of responsibility, Huaan Insurance gives full play to its enterprise value, constantly introduces innovative insurance types and explores innovative business models.

In July 2004, the company launched the first "interest rate linkage" insurance product in China-Huaan Jinlong income linkage family property insurance; In February 2005, Huaan launched a comprehensive insurance product tailored for catering owners-"Diners' Peace of Mind" comprehensive insurance for catering industry; In June, 2005, 165438+ 10, the company launched "Avian Influenza Worry-Free" disease insurance. In June 2006, Huaan Insurance launched the national student loan credit insurance and school loan guarantee insurance, which passed on the loan risk in the form of insurance and realized the university dream of millions of students. In 2007, the company responded to the call of "insurance into the community" and built Huaan chain marketing service department in major communities to provide residents with face-to-face insurance direct sales and value-added services; In 2008, Hua 'an actively responded to the call of insurance to "serve agriculture, countryside and farmers" and launched "Hua 'an small-scale agricultural loan credit insurance" to help small and medium-sized farmers solve the loan problem. In 20 13, Huaan Insurance launched "Performance Guarantee Insurance for Small and Medium-sized Enterprises with Science and Technology", which opened a new chapter in the differentiation strategy of Huaan Credit Guarantee Insurance. 20 14 with the clarion call of "serving small and micro students to help agriculture", Huaan Insurance has comprehensively promoted the credit guarantee insurance strategy; 20 16 in response to the national work arrangements to prevent and deal with various risks, optimize the business environment and reduce the burden on enterprises, and help the structural reform of the supply side of the construction industry, Huaan Insurance launched the construction project guarantee insurance; 2065438+July 2009, Huaan Insurance launched "Shunyi E-student" million medical insurance, which is not limited to social security drugs and treatment methods, and expands the scope of serious diseases to cover all medical expenses of accidents, general diseases and/or 120 major diseases, thus escorting the medical security of the whole people; In February, 2020, in order to help prevent and control the epidemic situation and escort enterprises to resume work, Huaan Insurance extended the liability of new crown pneumonia infection to 14 personal insurance products, and added COVID-19 accident liability additional insurance to employer liability insurance products to provide worry-free insurance protection for employers' normal operations; In 2020, urban inclusive insurance (namely "Huimin Insurance") will be launched in many places across the country. Huaan Insurance will actively participate in projects in Hainan, Heilongjiang, Henan, Chongqing and other places to provide local people with supplementary medical care and drug expenses for in-hospital and out-of-hospital hospitalization. Under the guidance of innovation theory, all Hua 'an people are gradually stepping out of a road of innovation and development with Hua 'an characteristics with a high sense of social responsibility, exquisite professional skills and firm enterprising spirit. Start with responsibility, become professional and enterprising. Facing the opportunities and challenges of the great development of the insurance industry, Huaan Insurance will take it as its own responsibility to provide insurance protection for the country and society, take the concept of high-quality development as the guide, take strategic target planning as the guide, insist on development as the top priority, adhere to coordinated development under structural adjustment, adhere to business scale expansion under risk control, and strive for more remarkable progress in management platform, network layout, business structure, product innovation, asset management profitability and premium scale. Always put the national interests and social interests in the first place, achieve a comprehensive harvest of the interests of customers, employees and enterprises, and strive to become a "respected insurance enterprise" and work hard for the revitalization of the national insurance industry.