1: Contact the credit card center and insurance company after discovering the deducted premium;
2. Explain the whole process from receiving the phone call to deducting the money, and show that the features described in the product phone call do not meet their own expectations, and demand to return the deducted premium;
3. Send the received insurance policy and several hundred words of information to the credit card center and insurance company respectively. All telephone records between banks and customers are kept. If the customer promises to deduct the premium by phone, and the insurance contract received by the customer does not match the insurance function described by the original customer service staff, the bank can assist the cardholder to complete the surrender procedure. If the customer unilaterally asks for surrender, only 60% of the premium can be refunded.
At present, there is an age limit for insurance. You said you can't buy it until you are 65. There is too much insurance on the market now. This feeling is not worthwhile. There are a lot of dividend insurance now. When you are old, I will refund all the newspaper fees and give you a dividend of 10%. You are a consumer.
Telephone insurance business is a new business. Bank of Communications hopes to provide accident, medical care, pension and other insurance products for valued customers through the advantages of "convenience" and "quickness" of telephone channels, and assist customers in making plans for life wealth protection and wealth inheritance. Establish a solid foundation for yourself and your family to cope with unpredictable potential risks.
The telephone insurance business of Bank of Communications is under centralized management. Unified-outgoing call, the displayed telephone number is 02 195559 or 0 1095559, and the transaction mode is divided into online debit and offline debit. At present, the cooperative insurance companies and products have undergone strict screening and audit, and are deeply recognized by customers. At the same time, Bank of Communications also works closely with insurance companies to provide customers with perfect and thoughtful after-sales service.