Communication skills of successful direct selling 1 communication skills of successful direct selling 1. Avoid falsehood
It's really tempting to do this, to make others believe it, and to "pull" people into their own team. But there is no airtight wall in the world. Doing direct selling is either cheating or success. The real success is to let all the people who join the direct selling make the market bigger. Once others know that you have tricked him in, even if you are not malicious, others will think that you are malicious. How can I do a good job of direct selling with you?
Communication skills for successful direct selling. Avoid lofty ideals.
People are equal, there is no distinction between high and low. You made money by direct selling, and the money is yours; You have a lot of knowledge, and this knowledge is yours. Others do direct selling by themselves, and others can survive without direct selling. However, when communicating with others, some direct sellers are self-righteous and don't take others seriously. Communicating with people means being approachable. If you respect others for one point, others may respect you for three points. This is the case with direct selling.
Communication skills for successful direct selling. Stop monologue
Some direct sellers have a strong desire to talk to customers, and they are not allowed to talk. They talked endlessly, poured beans into a bamboo tube, and never stopped until they finished what they wanted to say, no matter whether others listened attentively or not. A person has spent a lot of effort, but others think your mother-in-law is very annoying!
Communication skills for successful direct selling Fourth, avoid quarrels.
In the process of communicating with customers, direct sellers will meet all kinds of people. Some people are very polite, but they don't express their different opinions and politely refuse. Some people have a slight objection to what you said, and they will refute it mercilessly. When meeting such customers, direct sellers must not fly into a rage, not blushing, but fighting for positions. Everyone has different ideas, which is normal.
Communication skills for successful direct selling. Quit major.
360 lines, each industry has its particularity, and there are some technical terms that others can't understand. When communicating with direct sellers, don't pretend to be mysterious, but learn by saying some technical terms that others don't understand. If you don't understand what you say in communication, it won't help at all. The real master of communication is that you can make a very professional theory very popular and make people understand and accept it.
Communication skills for successful direct selling. Essential communication skills for direct sellers 1, awesome!
Praise is suitable for the first meeting, and you must not use too much. Excessive praise will certainly arouse the resentment of others, and it will not pay off. Praise is to show your respect or gratitude, not perfunctory. So enough is enough, and it is pedantic and hypocritical to use it more. Praise should be full of sincerity, and flowing pleasantries are easy to get bored.
Praise in direct selling eloquence has the following requirements:
Praise should be full of sincerity. Don't think that since it is a compliment, it will be recognized by others, and insincere praise will easily arouse others' disgust. Therefore, praise should be based on different objects and praise their real advantages. For example, for different objects, you can choose to praise her for being beautiful, slim, smart or humorous.
2 praise should be specific. Generally speaking, I've heard a lot about you, such as Thunder, and so on. Might as well just mention that he did a good job. It is better to praise others for their successful business than to praise them for their good business.
The most important thing in praise is to connect with reality. If you don't study each other clearly, don't compliment blindly. Unrealistic praise can easily disgust the other person.
Essential communication skills for direct sellers II. Frankly speaking.
Only words from the heart can touch the hearts of customers. In the process of business development, direct sellers should tell the truth, and even harsh words without whitewashing may achieve unexpected good results. As Francis Bacon said: "The greatest trust between people is the trust in suggestions." Calling a spade a spade is a sincere expression of the direct seller and a sign of close relationship with the other party.
Being outspoken doesn't mean being rude. It depends on the audience. In particular, it should be matched with appropriate intonation, speech speed, expression and posture, which may make the effect of speaking frankly better. For example, when speaking frankly, a gentle and apologetic smile is easily accepted.
Essential communication skills for direct sellers III. Avoid arguments.
In the process of direct selling, experienced direct sellers always use appropriate language art to create a relaxed and pleasant atmosphere, thus eliminating the rejection of customers and quickly turning to the normal business negotiation stage. When the two sides have different opinions, appropriate language art is the main means to transfer or shelve contradictions, solve or narrow differences. If there is any objection, the direct seller should try to talk to the customer in a euphemistic and pleading tone to avoid a fierce argument or even quarrel with the customer.
Essential communication skills for direct sellers. meaning
When a direct seller and a customer meet for the first time, they often don't trust each other very much, so a lot of information can't be disclosed to each other, and they need to experience and try to figure it out. In addition, in direct selling activities, on some occasions, it is often necessary for both sides to subtly and implicitly avoid some issues that both sides still have different views in line with the principle of "seeking common ground while reserving differences", so that both sides have room for reservations. Also, implicature is the expression of the speaker's elegant accomplishment, and it is also a kind of respect for the listener. Being good at using implicit skills will make the conversation more intriguing.
Essential communication skills for direct sellers. Appropriate language.
When introducing the main points and important issues of direct selling to customers, the speed of speech should be appropriate. If it is like a machine gun, then the main points of the direct seller's speech will lose their importance; If you speak too slowly, you will not be able to arouse the interest of customers. Light words will also affect customers' views. Therefore, the direct seller must control the speed of speech. The speed of speech depends on the purpose of expression and the understanding of the audience. For example, if you emphasize, you can slow down your speech and improve your tone. If there is no important content, you can finish it quickly. Similarly, if the audience has a high degree of understanding, they can speed up the pace appropriately. If the audience doesn't understand, they have to slow down and explain in detail.
Communication Skills for Successful Direct Selling 3 Online Direct Selling Communication Skills 1: Identity Communication Method
In communication, we should first agree with the other party's point of view, so that the other party can feel that we are consistent as much as possible, and then express our own views instead of arguing and opposing.
Online direct selling communication skills 2: positive and negative two-way communication method
Gaining the trust of the other party in communication is the starting point and destination of our communication, and positive and negative communication methods sometimes play an inestimable role. Being positive means emphasizing the good; On the contrary, it is to properly reveal personal shortcomings. Sometimes I introduce products to friends, and friends often ask, "Is your company's products perfect?" I replied, "One of the biggest problems with our company's products is that they are more expensive than other similar products." Say the positive side first, then the negative side, and then emphasize the positive side. On the other hand, the products of our company are much better than similar products, and there are many unique and pioneering products in the industry. A purchasing expert said: "Smart buyers would rather spend more money on good quality products than spend less money on poor quality products." Positive and negative communication gives people a very objective feeling and higher credibility.
Communication skills of online direct selling 3: painful and happy communication methods
Psychologists often say that there are two motives in life: pursuing happiness and avoiding pain. Pursuing happiness is to better escape from pain, and avoiding pain is to better pursue happiness. But the motivation to escape pain is far greater than the pursuit of happiness. In direct sales communication, we must tell each other how painful it will be if we meet the status quo; If you work hard, what kind of happiness will you have if you work hard together. If these two motives are combined, it will create a better communication effect.
Online Direct Selling Communication Skills 4: Emotional Communication Method
When communicating, you can be rational or emotional, and you will get good communication results.
Online Direct Selling Communication Skills 5: Performance Communication Method
Nowadays, many people are realistic. No good result, even the best thing is wrong. With good results, bad things are also good things. In particular, some friends are not sure about the income from direct selling and are worried that they will not make any money. At this time, speaking with your own performance (or the performance of your business partners around you) is the most authentic, convincing and effective way of communication.
Online Direct Selling Communication Skills 6: Analogical Communication Method
Communication experts like to use this method because it is very vivid and easy to be accepted by the other party. When I was communicating with a friend, he asked me whether direct selling was difficult or easy. I told him: "there are two things in the world: one is easier said than done." Take opening a restaurant as an example. I know it's easy to open a restaurant, but it's hard to really make money by opening a good restaurant. The other is easier said than done. For example, in the late 1970s, if a person was engaged in wholesale and retail, what would you think of him? " The friend replied, "That's speculation and it's illegal." I asked him again, "What if it is now?" The friend replied, "That's normal sales behavior." Then I told him the truth. In the past, everyone opposed wholesale and retail, but now everyone thinks it is a normal sales behavior. In fact, the business model of wholesale and retail has not changed, but people's ideas and social recognition. This is despite difficulties, so is direct selling. In just a few words, my friend understood the truth.
Online Direct Selling Communication Skills 7: Story Communication Method
When talking with a friend once, he said that he was not interested in direct selling. I said, are you interested in working? He said, "No, but I'm used to it." I told him a habit story. Once upon a time, there was a father and son who used an ox cart to pull firewood down the mountain every day to sell it. His father has bad eyes and is responsible for pulling the reins of cattle. The younger son, sit in the car and watch the direction. Every time it's time to turn the corner, my son shouts "Dad, it's time to turn the corner". Every day. One day, the father was ill and the son had to finish the work alone. But when it comes to turning the corner, no matter how you shout, the cow just won't move. At this time, the son thought about it, looked around and saw no one, and shouted, "Dad, it's time to turn." The cow obediently followed him. My friend immediately understood one thing: habits, good habits and bad habits. Little story and great truth. Let the other person realize the truth while listening to the story and know what he wants to express.
Online Direct Selling Communication Skills 8: Questioning Communication Method
Tom Hopkins, who won the Guinness Book of Records for Real Estate Sales, said: "What you say, customers will be dubious; What the customer said is the truth. " Be sure to communicate actively and learn to ask questions, especially those who have done direct sales or have been successful in traditional industries. A father said to his son, "son, you should listen to me, because dad eats more salt than you, and the bridge he walks is longer than you." The son then asked his father, "Does the father know more than the son?" The father replied, "Of course." The son asked, "Dad, do you know who invented the steam engine?" The father said, "Look, look. It can be seen that in communication, asking is more important than saying.
Online Direct Selling Communication Skills 9: Personality Charm Communication Method
When communicating with friends, you don't have to exaggerate the company and products, and you don't have to talk about the prospects. With your personality charm, the other party will believe you and be willing to cooperate with you. When chatting with some friends, I talked about the growth of children. My friends are very interested in why my child is so tall and strong, so the author talked with my friends about some knowledge and concepts of nutrition, as well as some related nutritious foods and some company's parenting products that children are using now. Friends naturally bought several suitable models for their children. This is based on a kind of trust in friends, believing in your character, and believing in the facts, as you said. In other words, let your personality charm speak for itself in communication.
Online direct selling communication skills 10: reverse communication method
When communicating, some friends like to talk about how good the company is and how long its history is. But sometimes it may not have a good effect. Especially in the face of powerful opponents, it is more necessary to do reverse communication. When I was communicating with a friend, my friend asked me how old this company is and how long it can last. This is a concern of many friends. I didn't answer directly at that time. I told him indirectly: "If you want to choose a century-old enterprise, you'd better not choose this company because it hasn't been a century, but if you think this company will disappear in two or three days, it's unlikely because it has a history of more than 60 years." The author thinks that this will make the other party feel more real than directly saying how long and how good the company will be in the future.
Communication skills for successful direct selling 4 1. For friends who know about direct selling,
Through easy chat, analyze the development trend of direct selling in China from the aspects of history, present situation and future of international and domestic direct selling development, and examine the industry from a higher and broader perspective, so that friends can have a more comprehensive understanding of us, and prove that cooperating with you is "following the right person" with your knowledge and ability. They don't talk about opportunities, markets, products, systems and multiplication, because they already know better, especially the advantages of a company, and they will compare themselves. Some things just need to be clicked, which is what people often say, "drums don't need hammers."
For those who know that direct selling is an opportunity but are afraid of failure.
We should start by inspiring their confidence and courage. At the same time, we should guide them to treat setbacks and failures correctly. Generally speaking, they should be told that the only failure in life is that they dare not participate. Euphemistically tell them that there is no failure in life, only to give up, only to temporarily stop success. Influence and change their views on life, at the same time tell them and try to make them remember that today's misfortune often indicates tomorrow's good luck, and every failure is a step towards success. The more successful people are, the more times they fail. Generally speaking, don't be too hasty with such friends.
3. People who disagree with the sales model
Analyze the history of business development, and tell them that direct selling is very common abroad, and it is also an inevitable trend at home, regardless of people's will. Direct selling is to take out the essence of Mao's planned economy and market economy and form a combination of planning and market. McDonald's has both a global plan and a personal cooperation plan, which is a chain between stores and between stores and people. Amway has been operating for nearly half a century. In a sense, it is a chain between the company and the market, and it is a chain between people. When selling products, the traditional industry income is addition, while direct selling embodies multiplication.
For those who just want to seize the opportunity but are not good at learning.
Use it to discuss the importance of learning and tell people who lack knowledge that they are most likely to pass by wealth. 2 1 century is the era of knowledge economy, which means making money by knowledge. It is impossible without learning and knowledge. "Eat wisdom with wisdom, and struggle without wisdom" is an obvious employment feature of this era. If you don't study, you won't grasp the opportunity. Any enterprise must abide by the laws of nature, survive the fittest and survive the fittest. If you want to succeed in a field or industry, you must gradually become an expert and an expert.
It is unreasonable to tell others that we spend money.
We should tell them that in traditional business, we are all consumers, but in direct selling, we are not only consumers, but also operators. It is a new thing that there is profit while consuming. We can't use the past model to set it up, and society must move forward. The development process is: in the seller's market-we are active consumers, in the buyer's market-we are passive consumers-prize consumers, which is the law.
6. For those friends who look for opportunities and find directions.
Communicate with them more: here comes the opportunity, make a decision quickly. He who hesitates misses the opportunity, he who waits loses the opportunity, and he who waits never has the opportunity. The strong seize the opportunity, and the wise create it. It can be reminded that those who seized the opportunity to do business in the 1980s became millionaires, those who seized the opportunity to do internet in the 1990s became billionaires, and direct selling in the 20th century is another opportunity, depending on whether we can seize it. Life should not live for yesterday, it is not enough to always clap your thighs and regret. We should live for today and tomorrow, seize today and seize tomorrow.
7. For friends who envy the achievements of their direct selling predecessors,
Learn professional knowledge and become an expert in the direct selling industry, and you will succeed one day. You can tell them more successful examples around you, let them set an example and set an example, let them see reality and hope.
For those who cling to old traditional ideas.
They should be reminded that society is developing, a new era has arrived and new opportunities have emerged. Yesterday was an opportunity, but it doesn't mean today is still an opportunity. The emergence of new things has replaced the old things. No one and no force can stop the progress of the times. Now network economy, e-commerce and direct selling are the new economic growth points in 2 1 century. Start with an idea and follow it up.
9. For those who have had glory.
Communicate with them more: people are not as good as heaven, and flowers are not as good as heaven. Metabolism is a natural law, and the waves behind the Yangtze River push the waves ahead forever. Society, like individuals, always puts survival first, only development is the last word, only development is the best survival, only development can seek growth, and lying on the glory of the past is tantamount to retrogression. Therefore, don't lie on the credit book of the past, be bound by old ideas, and sacrifice on your own misunderstanding. We should seek opportunities in new things, seek development and create the second glory of life.
Communication skills for successful direct selling 5 First, don't lie.
In doing so, for a time, people were really tempted, others believed, and people integrated into their own team. However, there is no airtight wall in the world. Direct selling is either cheating or success. The real success is to let all the people who join the direct selling make the market bigger. Once others know that you have tricked him in, even if you are not malicious, others will think that you are malicious. How to do direct sales with you?
Second, give up lofty ideals.
People are equal, there is no distinction between high and low. Direct selling makes money, and the money is yours; If you know your knowledge well, then your knowledge is yours. Some rely on their own direct sales, and some can survive without direct sales. But when communicating with others, some dealers are always self-righteous and don't pay attention to others. Communicate with people and be approachable. You respect others for one point, others may respect you for three points, and direct selling is like this.
Third, quit the monologue.
Some direct sellers have a strong desire to express themselves. When talking to customers, they are not allowed to talk. They gushed and poured beans into bamboo tubes. No matter whether others are listening attentively or not, you won't give up until you finish what you want to say. A person has spent a lot of effort, but others think you are a mother-in-law, which is very annoying!
Fourth, stop arguing.
In the process of communicating with customers, direct sellers will meet all kinds of people. Some people are very polite. He had different opinions and politely refused; Some people have a slight objection to what you said, and they will refute it mercilessly. When meeting such customers, dealers must not be furious, but blush. It's normal that everyone thinks differently.
Fifth, quit the major.
360 lines, each industry has its own particularity, and some technical terms are incomprehensible to others. When communicating, direct sellers should not pretend to be mysterious, but fill their knowledge with technical terms that others can't understand. It doesn't help that others can't understand you in communication. The real master of communication is that you can make a professional theory easy to understand and make people understand and accept.
Communication Skills for Successful Direct Selling 6 1, Smart Communication Skills:
When you express your opinions and discuss, you should show your extensive knowledge. Perhaps the degree of wisdom may not match your knowledge, but in the eyes of customers, extensive knowledge is the best way to evaluate a person's impression.
2. Loyal communication skills:
First of all, we should understand the needs and intentions of customers, speak and solve problems according to their ideas. After a period of time, customers will appreciate you very much. You can make customers appreciate you as a person, because the ideas and needs of both sides are so consistent. When customers agree with you, they rarely go against your wishes.
3. Decisive communication skills:
Decisiveness represents confidence. What are the main aspects of decisiveness? It mainly depends on whether your concept of right and wrong is clear, whether your judgment basis is logical, and whether your analytical ability can insight into the essence of the problem.
4. Authoritative communication skills:
When you refer to the schemes in your work, you should find out the shortcomings and differences of each scheme and establish your authority by comparing them with each other. The main manifestations of authority are: honesty, fact-oriented, proper publicity, not excessive flattery, and not beyond the scope of facts.
5. Credibility communication skills:
An argument needs evidence and opinions. If the latter two do not exist, then your argument is false. Find convincing evidence, analyze all the schemes through argumentation, and choose the best scheme.
When you learn these five communication skills, you will find that you have more friends and add some charm to your life. No matter your work, your performance, or your direct selling career, you can be unimpeded on the road to success.