In addition, FWD Fu Wei makes full use of digital technology, and carries out high-speed innovation with cloud as the first method, bringing customers a more efficient, convenient and smooth insurance experience.
One of the most distinctive services is called FWD Care, which can actually solve the rehabilitation problem after a serious illness. They will have a special person in charge to assist clients to consult experts, evaluate and select rehabilitation support services, such as Chinese medicine, physical therapy, psychologists and domestic helpers.
Users can also make claims and provide online services through the digital platform of FWD or WeChat official account, which is very convenient.
FWD Fu Wei Insurance also provides excellent customer service, providing exclusive customization, comprehensive estate planning and flexible investment choices for high-end customers. Zunshang Business Center and 188 1 Mansion located in Tsim Sha Tsui provide distinguished experience for VIPs, and hold various activities in cooperation with international brands such as Dior, Foys and Jebsen foreign wine. In addition, it sponsors star concerts, as well as Hong Kong International Horse Racing Day and Arctic Marathon.