(1) Keep relevant evidence materials, such as contracts signed with logistics companies and logistics documents;
(two) directly to the local public security bureau alarm processing, public security departments involved in the investigation;
(3) If it is a civil dispute, the public security shall not file a case; You can go directly to court to sue the logistics company.
Logistics has no clear departmental jurisdiction in the country. Because logistics involves many fields, such as transportation, industry and commerce, taxation and so on. If there is a complaint, unless it is a high-value commodity, you can choose to sue. Generally, as long as it is a logistics problem, it can basically be solved. If it is a common problem, you can call directly to complain. A normal logistics enterprise has 400 customer telephones. As long as you insist on complaining, you will get satisfactory results. Complain to the courier company first. If you are not satisfied, try official website and the State Post Bureau.
1, call the police. It should be noted that the alarm numbers in all places are 1 10, and will not be other numbers. After the alarm, although there is little hope of recovering the loss, there is still a chance in case.
2, long snacks. Don't be fooled by this again. Remember the old saying: "Once you fall, you will gain wisdom." And don't believe that there is a pie in the sky. Especially scams like net k, net h, brush t, net a, net a and a bit.
3. Tell your own experience and warn others. Let good and innocent people no longer be deceived.
It needs to be emphasized that don't believe that cyber hackers will return your money. They will charge you first and then pull you black. Believing that hackers can find and cheat money is often the beginning of another scam.
5. If it is Alipay transfer, it is an instant payment transaction. Once the payment is successful, the money has entered someone else's account and cannot be returned. You can try to contact the staff of Alipay and give feedback on the situation of being cheated. Report and verify the other party's Alipay account. If the verification is true, Alipay will supervise and restrict the other party's account accordingly to prevent others from being deceived.
The police reminded the courier to face a new scam. How to prevent this new scam?
1, keep an eye on official information and call the hotline.
2. National anti-fraud APP
3. Once the courier in a city is positive, the relevant departments of the city will issue a notice to the outside world. Some consumers can't get the express delivery at the first time, so don't worry about receiving relevant calls. However, the staff at the express delivery point should conduct nucleic acid testing in time.
legal ground
Postal Law of People's Republic of China (PRC)
Article 47
Postal enterprises shall compensate for the loss of vouched mail in accordance with the following provisions: if the uninsured vouched vouched mail is lost, damaged or the internal parts are short, compensation shall be made according to the actual loss, but the maximum compensation amount shall not exceed three times the tariff; If the registered letter is lost or damaged, it shall be compensated at three times the charge.