After another year of logistics management, the company's logistics work has entered a stage of steady development, and its potential in logistics management has also been tempered and improved. The following is the summary report on the work of the logistics company that I compiled for you, hoping to help you!
Summary Report on the Work of Logistics Company 1 Since I was engaged in sales work in February, October, I have gradually mastered the professional knowledge in my work through the enthusiastic help of my colleagues around me and my continuous learning. At the same time, through continuous business contacts and customer visits. I have also greatly improved my professional quality, mastered a variety of communication skills with customers, and created certain profits for the company. The year of 20__ is the second year that I entered _ _, and it is also the year of receiving goods after the previous work. Through the previous year's efforts and resource accumulation, this year, I also made some achievements in the development of new customers. Forward customers-* * * development _ _, and so on. The annual sales volume is 6.5438+0 million, and the gross profit income is about 220,000.
Warehouse customers carry out daily maintenance work for customers such as _ _, and actively explore the potential cooperation opportunities of the other party, during which _ _ products are successfully introduced into the warehouse. The annual sales volume is 2 million, and gross profit income is about 1 15000. After work at ordinary times, in addition to taking the initiative to standardize and sort out the operation process with the department customer service and operation colleagues, to avoid the same mistakes in more than two business operations. In terms of business contact with customers, we can put ourselves in the customer's shoes, reduce unnecessary expenses of customers, control customers' costs and win opportunities to expand cooperation with customers. But generally speaking, in the past 20 years, we still found many unsatisfactory aspects, such as the small number of customers developed by customers, the single type of customers, and the small number of customers involved in air transportation, sea transportation and warehousing. In addition, the professional knowledge needs to be further improved, and the understanding of logistics professional knowledge and various definitions needs to be strengthened.
In the following work, I will work harder to complete the sales work, keep the passion to meet all kinds of challenges, continue to improve the communication ability with customers, provide customers with the best logistics services and make maximum use of customer resources on the premise of mastering professional logistics skills; In terms of personal career planning, we should take seriously the problems encountered in our work, seek solutions, participate in special training in line with our own characteristics, expand our knowledge, improve our professional quality, and better serve our future work. At the same time, deeply understand the cultural connotation of _ _, and contribute to the vision of becoming the best and most professional third-party logistics management company.
The second part of the summary report of logistics company's work time flies, and _ _' s life at sea is coming to an end. First of all, thank you very much for giving me such an opportunity to enter the project engineering department of _ _ Huamao International Logistics Co., Ltd. as a customer service post.
This week is the seventh week of my employment. During this period, my leaders and colleagues gave me great help and support. Their enthusiasm and concern made me quickly integrate into the big family of China trade. For the previous six weeks, I made the following summary.
Understand and preliminarily master the use of shipping system and bulky system, be familiar with the links of booking space, printing space allocation receipt, delivering customs declaration documents, and the use of the company's hardware facilities.
Master and understand the requirements of major customers, such as casing and design. Therefore, under the guidance of leaders and sales, we can serve customers patiently, answer questions, reply to customers in time, modify sentences and pay attention to words, so that customers can feel our quality service.
From the customs declaration audit, with the help of Manager Huang, assist customers to complete the preparation of customs declaration documents and check the correctness of the documents. In the previous company, there was no such assessment. Although this kind of work is complicated, we can also learn a lot from the exam, such as HS classification and basic precautions, so as to better carry out the follow-up customs declaration work.
Accompany customers to check the cargo situation in bulk cargo port. This is the first time I have studied in the port area since graduation, studying cargo hoisting and cooperating with customers to prepare cargo for shipment.
Although I just joined _ _, I have learned new knowledge and new things that I have never been exposed to in my previous work. With the help of leaders and colleagues, I believe I can better devote myself to my future work, constantly master and enrich myself, and prepare for better service to customers.
Work summary report of logistics company. I was fortunate to work in this company on ××× month of 20 _ _. I have worked in such a superior and comfortable environment that I can give full play to my personal wisdom potential for nearly three months. During these months of work, I deeply felt the meticulous care of the leaders, the serious and pragmatic work style of the two-level managers of the company, and the enthusiasm of colleagues for unity and hard work. What I realized is that people's hardships and steadfastness as pioneers have benefited me a lot and bought me a good foundation for a correct life path. Now I will make a simple summary of my work in the past three months.
Ideologically, I deeply realize that changing from other industries to logistics industry, new environment, new leaders, new colleagues and new posts is a good development opportunity for me, and it is also a good opportunity to exercise and enhance my potential in all aspects. At the beginning of my work, I carefully understood the general situation of the company's development, studied the company's rules and regulations, and became familiar with some basic knowledge of office daily management and logistics industry. At the same time, I also strive to explore ways and means of work from all aspects, exercise my work potential with my heart, strive to complete the transformation of my protagonist as soon as possible, and meet the challenges of my new job with a brand-new attitude.
At work, mainly engaged in the daily work of the office. The office is a brand-new field of work for me. As a member of the office, I clearly realize that the office is a comprehensive management organization under the direct leadership of the general manager's office, a hub for connecting the preceding with the following, communicating inside and outside, coordinating the left and right, and contacting all directions, and a center for promoting all work towards the established goals. There are many things in the office, such as document processing, file management, document examination and approval, meeting arrangement and welcoming. In view of the complicated and trivial work, I strengthen my work consciousness, pay attention to speeding up the pace of work, improve work efficiency, calmly handle various affairs, and strive to be comprehensive, accurate and moderate to avoid omissions and mistakes. With the help and support of the leaders in charge, I have basically achieved everything.
In the past three months, under the guidance of the competent leaders, I have basically ensured the orderly operation of the daily work of the office, the processing and circulation of superior documents, the issuance of monthly meal tickets and fuel tickets, and other things sponsored by the office are timely, accurate and correct. In the past three months, I participated in drafting some documents, such as "Relevant Provisions on Prohibiting Managers from Taking Advantage of Their Positions and Powers to Participate in Company's Business Projects in disguise", drafted and wrote some working materials, participated in the annual performance appraisal of the general managers of the two organs of the company, and at the same time, I also actively completed other tasks assigned by superior leaders.
Three months is fleeting. Although I have done some work, there are still many problems, mainly at present:
1. When I first arrived at the company, I had many shortcomings in business potential and ideology. I feel tired of working every day. Nevertheless, I got the correct guidance and help from company leaders and department leaders in many aspects, so I adapted to my new job in a short time.
2. Lack of innovative spirit. It is better to passively adapt to the needs of work than to actively exert one's intelligence. The things assigned by the leaders can basically be completed, but they will not take the initiative to lead the work and are very passive. Lack of serious study and pioneering spirit, busy with daily chores, work has not risen to the necessary height.
3. The work is not very solid and can't keep up with the times. As a student who has just entered the society, it is not enough for young people to learn new knowledge and master new things. I also have the problem of being too arrogant and too lazy to do it. I can't concentrate on work and study. Although I know a lot, I'm not good at it.
In my future work, I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm. First of all, strengthen learning and take the initiative to learn. In today's era of knowledge economy, in order not to fall behind, we must always study. Therefore, I will take strengthening my study, improving my ideological quality and professional work level, and establishing good professional ethics as an important daily work. I will devote myself to my study with a serious attitude, full enthusiasm and strict discipline, and accumulate necessary basic knowledge and skills for my work. Secondly, improve service awareness and work style. As a staff member of the office, I will do my job enthusiastically and actively in line with the principle of serving the people and bring satisfactory service to those who come to work. Third, improve work potential and be brave in innovation. Although the work in the office is trivial and complicated, I will try my best to further enhance my work potential in many ways and handle my daily tasks with my heart. At the same time, I will also pay attention to cultivating my own contingency potential, coordination potential, organizational potential and creative potential, and constantly learn, forge ahead and improve myself in my work, so as to better complete my work.
The above is my summary of the work in these three months, so I won't say much. But I think it is more convincing to do it with practical actions. "The road is long, Xiu Yuan, Xiu Yuan, and I will go up and down." In the future work, I will try my best to overcome my own shortcomings, make up for them, and strive to do better.
Time flies, more than half a year's logistics customer service work is over. Since work, under the careful training and guidance of the unit leaders, through their own continuous efforts, both ideological, learning and work have made great progress and great gains. The following is a summary of my work in the first half of the year.
First, be strict with yourself and correct your work attitude.
Be strict with yourself, have a strong pursuit of professional knowledge and skills, correct working attitude and integrate theory with practice; In addition to learning professional knowledge, we also pay attention to the expansion of knowledge in all aspects, and extensively dabble in the knowledge of other departments and disciplines, so as to improve our own specialties and ideological and cultural quality, including learning to develop good living habits in life, living a full and orderly life, having a rigorous attitude towards life and a good life style, being warm and generous, honest and trustworthy, helpful, having their own good principles, and being able to live in harmony with colleagues. Because my major has nothing to do with the logistics industry, I have never given up learning theoretical knowledge and business knowledge, and at the same time, I have linked actual combat with theoretical knowledge at work to make the theoretical level simpler.
Second, do a good job in data declaration and customer service of documents.
Has been responsible for customs declaration and assisting colleagues in various positions. I have been working in the operation center, mainly responsible for data declaration and customer service of documents. Wherever I go, I am strict with myself, study hard and strive to be an expert. It is with such a firm belief that I have mastered customs declaration, warehouse receipt statistics and other services and become an all-round librarian of the data group. Do a good job in the declaration and printing of customs declarations. Distribute customs declaration materials, modify and print warehouse receipts, supplement warehouse receipt data (commodity code and sub-measurement), count the input workload, and distribute yellow bills after customs examination and green bills after supplementary information. After the customs declaration verification is tracked and signed (from the acceptance status to the declaration status), when the customer handles the tax refund verification in the later stage, the customs declaration, warehouse receipt and warehouse receipt will be printed.
Due to my inexperience at the beginning, I made some mistakes in my work. For example, repeated customs declaration was slow at first. Generally speaking, during this period of customer service, through unremitting efforts, I have made some achievements and progress: I am familiar with the operation process of related positions and have accumulated some experience; Have a more comprehensive and specific understanding of the company's processes; In my work, I exercised my vigilance in finding documents and my ability to solve them in time; Complete the task carefully and help speed up the circulation of documents.
Three, review the customs declaration materials and be timely and accurate in the work.
The customer service staff of documents is mainly responsible for receiving the customs declaration materials submitted by customers and completing the preliminary examination or reporting of customs declaration materials. After checking that the customs declaration materials meet the basic reporting requirements of the customs declaration form, track the documents with reference to the business system data, and then submit the documents to the document reviewer for review; Communicate with customers and solve any problems in customs declaration quickly. In customer service, in order to better serve customers, I give different help and services to customers with different levels and needs, which requires me not only to have comprehensive professional knowledge and extensive information sources, but also to keep close contact with various departments. More importantly, the timeliness and accuracy of information transmission.
I have always believed the saying, "No matter how bright a match is, it is only as bright as a bean." . But if you light a pile of matches with a match, it will burn very brightly. "I hope to use my brilliant youth to ignite the passion of everyone around me and inspire my colleagues to contribute, forge ahead, make contributions and create a career together.
Chapter 5 Summary Report of Logistics Company Since the establishment of the famous teacher studio in our school, I am very happy to be a member of this studio. During this time, I have benefited a lot, not only broadening my horizons, but also improving the quality of education. The platform of Master Studio not only provides opportunities for our personal development, but also makes us realize our own shortcomings. The work of this semester is summarized as follows:
Over the past year, under the leadership of Mr. Tan, my studio partners and I have gradually grown up. Time flies. In a blink of an eye, it has been almost a year since I entered this warm and active team of famous teachers' studios. Although a year's work and study practice makes people nervous and busy. But I feel a lot of gains and feelings.
First, active learning.
This year, I studied hard according to the specific requirements of the studio plan and enriched myself in rational understanding. In-depth study of teaching materials, curriculum standards, research on teaching methods, experience the essence, value and concept of the new curriculum, and improve their professional ability.
1, theoretical accumulation, improve literacy. Having a class standard in mind is the premise for a teacher to have a good class. This semester, I carefully studied the curriculum standards and made detailed notes. For all other curriculum standards, I have carefully read and memorized relevant materials through various channels, and have a clear goal and direction for education and teaching, which has laid a good foundation for the implementation of the work.
2, often watch the excellent courses in various disciplines, understand and summarize the characteristics of excellent courses, and integrate theory with practice.
3. Read excellent education and teaching articles to get inspiration and promotion.
Second, practice hard.
1, actively carry out the research on the effectiveness of classroom teaching and complete the relevant papers on classroom teaching. Dare to undertake to guide new teachers and schools to start classes.
2. Actively participate in various related activities and trainings of famous teachers' studios and schools. In the activity, I strive to improve my own quality as the criterion and improve the teaching concept of the new curriculum as the benchmark. In the training activities, my own ability has been exercised and improved, and my own quality has been constantly updated.
3. Actively participate in lectures, class evaluation and other activities, learn from other teachers, and exchange ideas on classroom teaching, teaching materials, teaching methods and practical teaching during the discussion. So I will keep enlightened in practice and improve in comprehension.
Third, continuous reflection.
In the continuous exploration and research, I realize that the following two points should be worked hard by all our teachers:
1, be a good organizer of teaching activities
In study and research, I think teachers should fully trust students and believe that students are fully capable of learning. Students should be given the opportunity to explore and let them fully demonstrate their learning process. The flexibility of the implementation of the new curriculum makes it difficult for teachers to control teaching behavior, and there is too much anxiety and anxiety in classroom teaching. The reason is that in the teaching process, teachers are not used to participating in students' learning process, observing and exploring students' learning styles, and understanding students' cognitive situation in time. The needs of students have not been really taken seriously, and the guidance of teachers has not been implemented, or even become a mere formality. Therefore, we should be a good organizer of teaching activities.
2. Be a successful "tour guide"
At the beginning of a new lesson, we can stimulate students' interest in new knowledge through the design of introduction, the creation of learning atmosphere, the factors contained in teaching materials and various resources inside and outside the classroom, so that students have the will and motivation to learn. Then, teach students the methods of exploration and discovery, so that students can explore and discover. In addition to taking students as an important part of classroom teaching, teachers need to carefully design the objectives and contents of each self-study and strengthen the guidance of self-study methods. Sometimes, it seems that there is too much time on paper, but students have less time to actually do it. I am constantly thinking about how to solve this problem. Therefore, we should be a guide for students to learn.
Fourth, the direction of efforts.
For a long time, I have constantly reflected and summarized in practice, found out my own shortcomings, defined the direction of my efforts, and set the following goals:
1. Strive to improve the effectiveness of the class, so that students can gain more in each class.
2. Summarize in time, strengthen the ability of reflection, and record your accumulated experience and valuable thinking in time, so as to improve your level faster.
The work of the first school year is over. Although some progress has been made, it is still far from the requirements of the studio, and there are still many aspects to be continued.