Customer satisfaction is the eternal pursuit of the company. The company headquarters attaches great importance to the construction of customer service system. All branches and resident offices are equipped with technical support and after-sales service personnel. From time to time, the company organizes them to go deep into the front line of the headquarters production base, strengthen basic exercise, practice operation, learn professional knowledge, and understand the product model, performance, use and maintenance skills. Only a high-quality after-sales service team can form pre-sales technical support, technical demonstration in sales and after-sales follow-up service. In order to eliminate quality defects, speed up the promotion of high technology and continuously develop new products, the headquarters has set up a product quality research and development center to give full play to the window, bridge and communication functions of overseas institutions, feed back market trends to the headquarters in time, constantly absorb users' opinions, speed up product upgrading and constantly meet users' requirements. Form a benign interaction of "market to company and then to market", complete and efficient product quality assurance and innovative services.
For more than ten years, the market expansion speed of Tongfa Company is much faster than the production development speed, so all the equipment of the enterprise has been running at full capacity 10 years, which is in short supply. In view of this, the company headquarters invested 80 million yuan in 2005 to build a high-standard planning and design modern workshop of Anqing Tongfa Precision Casting Co., Ltd. with an annual output of 1 10,000 tons, introduced first-class metallurgical smelting equipment and auto production line, and completely implemented standardized production. In just four years, it has the ability to produce 10,000 tons of castings annually, effectively ensuring the market supply.
Tongfa Company establishes its own brand through high-tech and patented products, promotes sales through brands, publicizes brand image through online sales, temper brands through user feedback information, win customers through brand quality, efficiency and credibility, and realize double growth of sales and benefits through brands. On the stage built by Tongfa, we will work with customers with one heart and one mind, make great efforts, hold high the corporate brand and build a century-old foundation.