Buying electrical appliances and choosing Gree and Gree's products and services are the most direct embodiment of enterprise quality management and the most direct way for consumers to recognize brands. Gree Electric insists on taking consumer demand as the guide and consumer satisfaction as the standard. As early as 2005, it was the first in the industry to introduce the policy of "six-year free maintenance of household air conditioners" to upgrade the service quality. In 20021year, Gree announced that it would implement the "10-year warranty policy" for household air conditioners to protect consumers' interests to a greater extent, which is the longest warranty period promised by China's household air conditioner industry so far.