1. The design of self-service transfer system in each bank is different. In some banks, when computer A transfers money, it inputs the other party's card number, and the display screen does not display the other party's name for checking, while in some banks, after the customer inputs the account number, the machine automatically provides the other party's full name or surname or first name for checking.
2. If there is any mistake, the bank is not responsible for assisting in recovery. The bank staff suggested that customers should go to the nearest bank counter as soon as possible after discovering the wrong account, and check with the bank staff whether the other party's account exists with the printed receipt issued by machine A on the day of transfer. If the opposite account does not exist or is invalid, the money will be automatically returned to the sender's account within a certain period of time. However, if the other party's account is true and valid, then the remitter can ask the bank staff to provide the other party's contact information.
3. If the bank is unwilling to provide the personal information of the other party, the remitter should report the case to the public security organ and ask the public security organ to intervene in the investigation. First of all, the public security organ will ask the bank to verify the identity of the other party, and then communicate with the other party whether it is willing to return the money. If the other party refuses to return the money, the remitter can bring a civil lawsuit to the court with the money order, and the court can use the legal provisions of unjust enrichment to help the remitter recover the money.
In addition, the remitter can also bring relevant evidence to the local court for pre-litigation preservation. According to the account number and user name provided by the parties, the court seals up the account number in the bank where the payee opens the account, and gets in touch with the other party according to the personal information left by the other party in the bank. If the other party does not admit or is unwilling to return it, the court may enforce it according to the current laws of our country.
Legal basis: People's Republic of China (PRC) Civil Procedure Law.
Article 224 The property part of a legally effective civil judgment or ruling and a criminal judgment or ruling shall be executed by the people's court of first instance or the people's court of the place where the property is executed at the same level as the people's court of first instance.
Other legal documents stipulated by law to be executed by the people's court shall be executed by the people's court in the place where the person subjected to execution has his domicile or where the property subjected to execution is located.
Article 225 If a party or interested party thinks that the enforcement act violates the law, it may file a written objection to the people's court responsible for enforcement. If a party or interested party raises a written objection, the people's court shall conduct an examination within 15 days from the date of receiving the written objection. If the reason is established, it shall make a ruling to cancel or correct it; If the reason cannot be established, the ruling shall be rejected. If a party or interested party refuses to accept the award, it may apply to the people's court at the next higher level for reconsideration within ten days from the date of service of the award.
Article 226 If the people's court fails to execute the application for execution for more than six months from the date of receiving the application for execution, the executor of the application may apply to the people's court at the next higher level for execution. After examination, the people's court at a higher level may order the original people's court to execute it within a certain period of time, or decide to execute it by itself or instruct other people's courts to execute it.
Article 231 In the course of execution, if the person subjected to execution provides a guarantee to the people's court, the people's court may decide to suspend execution and the time limit for suspending execution with the consent of the person applying for execution. If the person subjected to execution fails to perform within the time limit, the people's court has the right to enforce the property guaranteed by the person subjected to execution or the property of the guarantor.