Quality Department and Production Department of xxx Co., Ltd.:
Your company reported that the xxx products produced by our company had customers complaining about the quality problems of wool in the product packaging. After receiving the feedback information, our company attached great importance to it and immediately convened a meeting of workshop leaders and above to investigate and analyze the quality incidents and formulate corrective measures.
In order to improve the quality of products and prevent the recurrence of problems, we will mainly carry out rectification from the following aspects:
1. Strengthen the management of production process. After the product is visually packaged by the operator, it flows into the next process. Before warehousing, each process must be released after the quality inspector confirms that the product is qualified and the label containing the name of the person in charge of visual inspection is clear and correct. If there is any problem, the person in charge will correct or rework it himself, and there will be no working hours.
And record the form as the assessment basis to change the unreasonable process of simply bagging shampoo and corrugated paper bottles and sending them to the packaging room for sorting and packaging. Control the quality at the source, define the responsibility of each process from production to warehousing, implement it to people, and put an end to any problems at any station.
2. Strictly require all workshops to strengthen dress management. It is forbidden to expose hair, the neckline is not fastened and other clean clothes are not standardized. Violators take double punishment (performance deduction and administrative punishment).
3. Strengthen the maintenance and management of clean areas. Once again, conduct a major inspection of all production links, including the sanitation and cleaning of machines, the cleaning of molds, the cleaning of storage boxes, environmental sanitation, and the code of conduct of workshop employees. All the production links have been carefully combed. Thoroughly rectify substandard places, behaviors and hidden dangers.