Telephone General Category of China Caller Information Technology Co., Ltd.

400 calls are divided into four major operators: China Netcom (now China Unicom) 4006 and 4000, China Mobile (400 1) and China Telecom (4008). Generally, 400 calls are handled by the business hall and agents of China Telecom Netcom and Tietong, which is more suitable for those enterprises with low requirements on call effect and large traffic, but it should be noted that VoIP can only be used on the phone on a monthly basis.

The enterprise hotlines of Unicom 4006, Mobile 4007 and Telecom 4008 are the only telephone services in China, and the communication costs are shared by the calling customer and the called enterprise. Can be widely used in business hotline, customer service hotline, technical support hotline and other unified service platforms; The 400 enterprise hotline telephone number can be bound to the existing ordinary telephone and trunk line, which is rich in number resources and can be quickly opened nationwide. The access code is 400 xxxxxxxxx.

For call center customers who need 400 services, they need to apply for a "400 xxxxxxxxx" as their national unified access code; In any range of the country, the calling user only needs to dial "400 xxxxxxxxx" number, and can directly connect the call to the telephone number or call center designated by the customer according to the pre-set plan of the enterprise business user, without adding the area code.

The 400 enterprise hotline is a paid service shared by the calling party and the called party. It is an upgraded version of the 800 toll-free telephone service. Compared with the 800 telephone, it has four advantages:

1, mobile phones can dial, expanding 670 million mobile phone users and expanding national applications;

2. Telephone charges are saved by 50% compared with 800 toll-free telephones, and in some areas, by more than 80%;

3. Reduce invalid phone calls and short stories, prevent harassment and improve office efficiency;

4. Fast networking, which can be switched by region, and only one number is used nationwide;