Macy's hourly salary plus sales commission system studied by enterprise management

Macy's is a high-end department store in the United States, which mainly deals in clothing, shoes, hats and home decorations. Like Nord stron, Macy's has won a good reputation for its excellent service. Although its company scale is not very large, it has a high reputation in the United States and even around the world.

The basic idea of Macy's department store is that customers are the source of profits for enterprises, and employees are the key to open this source. Different commodity departments need different customer services, so there should be different salary systems to start the key of employees.

Messi's salary system can be summarized as: hourly salary plus sales commission, but the two systems are not applicable to the same employee, but to different employees. Furniture, men's custom-made clothes and shoes have always implemented the sales commission system, because the sales performance of these goods has a great relationship with the efforts of employees. For other commodities, the hourly fixed wage system is implemented, because the sales performance of these commodities has little to do with the efforts of employees.

Complete fixed salary system and complete sales commission system have obvious advantages and disadvantages. The fixed salary system, in which employees' income is not linked to sales, has the advantages of convenient management, transparent expenditure and harmonious employee relations, while the disadvantage is that it is not conducive to employees' enthusiasm and good work. Sales commission system, employee income is closely related to sales, the advantage is that it does not produce fixed costs, which is conducive to mobilizing employees' enthusiasm, but the disadvantage is that it is not conducive to management, employee income is uneven and costs are unstable. The rationality of Macy's salary system lies in implementing different methods for employees in different commodity departments. For the sales of daily necessities, due to the lack of flexibility in sales, a fixed salary system is implemented to ensure the stable income and stable service of employees; For fashion products, because of the greater flexibility in sales, the sales commission system is implemented to ensure that the intelligence and enthusiasm of employees are fully exerted and the company achieves maximum sales.

In the famous American retail enterprises, some adopt another way of hourly wage plus sales commission, that is, two systems are implemented for one employee at the same time. Usually, the sales commission ratio exceeds 2096, and the fixed salary is lower than 8096, which has an incentive effect. This combination is often used by retail managers and salesmen of shoes, household appliances, jewelry, cars and other valuable goods.