What if I forget the password of China Eastern Airlines membership card? Can I check it online?

If you forget the password of China Eastern Airlines membership card, you can call the service hotline through China Eastern Airlines official website, or you can get the password back at the local service outlets with your ID card.

First, retrieve the password through China Eastern Airlines official website.

1. Open any browser and search for "China Eastern Airlines official website", as shown in the figure.

2. In the upper right corner of the homepage, find the "Login" entrance and open it.

3. Click "Forgot Password" on the page.

4. Retrieve the certificate, select the certificate type, enter the certificate number, click "Next" and follow the prompts to retrieve.

5. Get it back through the membership card, enter the 12 membership card number, verify the identity and reset the password.

2. Call China Eastern Airlines customer service number: 95530, and follow the voice prompts to retrieve the password.

Third, go to the local service outlets.

When registering as a member, you should go to the local service outlets with your ID card and go through the password retrieval procedures.

References:

China Eastern Airlines-Frequently Asked Questions for Members