Among them, the contents of telecom service supervision are as follows: In the first quarter, the communication administrations of all provinces, autonomous regions and municipalities directly under the Central Government issued 3 administrative punishment decisions to telecom enterprises with problems in port number transfer services, ordered 32 rectification notices, held 50 informed criticism meetings and reminded 72 interviews. In the first quarter, the Ministry of Industry and Information Technology and the communication administrations of all provinces, autonomous regions and municipalities directly under the Central Government investigated the responsibility of enterprises with telecommunication service problems, supervised cases 10, and investigated and dealt with 9 illegal telecommunication enterprises. In the first quarter, the Ministry of Industry and Information Technology and the communication administrations of provinces, autonomous regions and municipalities directly under the Central Government notified 68 enterprises with prominent spam problems and punished 2 enterprises that violated the rules according to law. The number of users of the "Call Rejection" service nationwide is nearly14.8 million. In the first quarter, the Ministry of Industry and Information Technology publicized 24 illegal enterprises such as accessing unregistered websites, violating the provisions of the real-name registration system, using code numbers, and operating without a license. The above-mentioned enterprises were subject to administrative punishment by the competent telecommunications authorities and were included in the list of bad telecommunications business operations. In the first quarter, the Ministry of Industry and Information Technology notified 16 prominent enterprises involved in telecommunication network fraud, and urged relevant enterprises to effectively strengthen problem rectification and responsibility implementation.
There are *** 10 companies on the list, among which Dixintong, Xiaomi and Gome are among them. These 10 enterprises have obtained virtual operator licenses, namely, Sharing Communication (the first batch, 20 13. 12.26), Telephone World (the first batch, 20 13. 12.26) and Dixintong. 20 14. 1.29), Yuante Communication (the second batch, 20 14. 1.29), and Ai Shide (the second batch, 2014./kloc-0).
According to public information, at present, 38 enterprises in virtual operator have obtained formal licenses and completed "regularization". They are Snail Mobile, Yuante Communication, Telephone World, Ai Shide, Dixintong Communication, Hongdu Telecom, Minsheng Communication, Yule Communication, Xiaomi Mobile, HNA Communication, Yin Tian Communication, Ali Communication, 263 Mobile, JD.COM Communication, Sharing Communication, ZTE Vision, Gome, Langma Mobile, Yinsheng Communication, Xingmei Communication, China Post Century, Suning Internet, Lenovo. Lianlian Technology, Changjiang Times, Youku Information, Phoenix Assets, Sanwu Interconnection, Wei Bei Communication, UFIDA Communication, Blue Cat Mobile, Qingdao Fengxin and Great Wall Mobile.
The main complaint of Beijing Dixintong Communication Service Co., Ltd. is the dispute of user downtime, and the access service providers are China Telecom, China Mobile and China Unicom. Beijing Dixintong Communication Service Co., Ltd. was incorporated in Chaoyang Branch on September 1995. The legal representative is Liu Donghai, and the company's business scope includes the information service business in the second type of value-added telecommunications business. Dixintong Technology Group Co., Ltd. is the largest shareholder, holding 70% of the shares.
The main complaint of Xiaomi Technology Co., Ltd. is the dispute of mobile phone traffic fee, and the access service providers are China Telecom and China Unicom. Xiaomi Company is a mobile Internet company focusing on independent research and development of high-end smart phones. Its products include Xiaomi mobile phone, Xiaomi box, Mi Chat, MIUI and so on. , and belongs to Beijing Xiaomi Technology Co., Ltd., Lei Jun is the largest shareholder, holding 77.80%.
The main complaint of Beijing Gome Electrical Appliances Co., Ltd. is the dispute of user downtime, and the access service providers are China Telecom, China Mobile and China Unicom. Established on April 6th, 1998, Beijing Gome Electrical Appliances Co., Ltd. is a retail chain enterprise in China, mainly engaged in various household appliances. 20 13 On February 26th, 13 obtained the first batch of virtual operator licenses issued by the Ministry of Industry and Information Technology of the People's Republic of China. Become one of China Mobile virtual operator. Audio-visual products officially published by retail countries; Pilot mobile communication resale business within the scope approved by People's Republic of China (PRC) and the Ministry of Industry and Information Technology. Beijing Zhansheng Investment Co., Ltd. is the largest shareholder, holding 95% of the shares.
In addition, the other seven companies mentioned in the list. Suzhou snail digital technology co., ltd (snail digital for short) was established in 2000. Shihai is the largest shareholder, holding 6 1.25438+0%. Shenzhen Xingmei Shengdian Culture Media Group Co., Ltd. was established on October 3, 2003, and is wholly owned by Tan Hui. Yuante (Beijing) Communication Technology Co., Ltd. was established in June, 5438 +2005 10. It is a wholly-owned subsidiary of Beijing Tong Yuan Huayi Technology Group Co., Ltd., and Sharing Communication Group Co., Ltd. was established in 2006, with Jiang Zhixiang as the largest shareholder, holding 5 1%.
The largest shareholder of Shanghai Great Wall Mobile Network Service Co., Ltd. is Dr. Peng Telecom Media Group Co., Ltd. (referred to as "Dr. Peng", 600804). SH), holding 62.50%. Shenzhen Youyou Internet Co., Ltd. is a subsidiary of Shenzhen Ai Shide Co., Ltd. (hereinafter referred to as "Ai Shide", 0024 16). SZ), Ai Shide holds 60% of the shares. Telephone World Communication Group Co., Ltd. (83 1354) was incorporated in Zhejiang Administration for Industry and Commerce on June 65438+1October 2004. The legal representative, Zhao, holds 54.04% of the shares and is the largest shareholder.
In addition, among the 10 enterprises in the fourth quarter of 20 19 released by the Ministry of Industry and Information Technology, six enterprises were listed again in the first quarter. They are: Suzhou Snail Digital Technology Co., Ltd., Sharing Communication Group Co., Ltd., Yuante (Beijing) Communication Technology Co., Ltd., Beijing Dixintong Communication Service Co., Ltd., Xiaomi Technology Co., Ltd. and Beijing Gome Electrical Appliances Co., Ltd.
Regarding the quality of telecom services in the first quarter, the Ministry of Industry and Information Technology suggested that Internet information service enterprises should constantly improve the complaint handling mechanism, smooth complaint channels, improve complaint handling efficiency, solve the reasonable demands of users and effectively improve the satisfaction of netizens in accordance with the relevant requirements of Several Provisions on Regulating the Market Order of Internet Information Services (Order No.20 of the Ministry of Industry and Information Technology). At the same time, users are reminded that when using Internet information services, they can complain to the Internet information service complaint platform (/) if they encounter problems such as untimely handling of corporate complaints and illegal collection and use of personal information.