The core of enterprise management is communication.
Communication with employees is more important for older employees, because the underlying logic of timely communication is safety, and behind safety, it represents trust and loyalty to the company. Want employees to be dead set and have enough trust in the company, not by posting a notice, but by the company's commitment. My colleagues Xiao Deng and Xiao Cao have been working here for several years, and their working ability is very strong. Every time the company gives Xiao Deng a job, he can complete 120% on schedule, but the company still thinks he should be able to complete 200%. If the company can give it to others, 100% will be fine. Therefore, no matter how hard Xiao Deng works for the company, he can't meet the requirements of the company, because the requirements of the company are always so high.
Another colleague has worked in the company for three or four years, and everything is hard and there is no requirement. Last year, the boss found him and said to buy him insurance. He hopes that he can work hard here. The boss saw that he was practical and planned to give him some protection. It has been almost a year since that conversation, and there is no news of buying insurance. He asked the boss, who said they were still discussing how to buy it. Between the two, I never took the initiative to talk to him about it, as if it had never happened. This kind of damage is the biggest for the employees of the company. Although he didn't say it, he has already given the company a "death penalty" in his heart, and he will definitely resign if he finds the right one. Therefore, timely communication between companies and employees is the most basic means, which can bring employees a sense of security.
How to make employees feel safe? As the boss of a company, we usually need to chat with employees, understand their needs, understand their sense of belonging to the company, solve their problems in time and make them feel valued. Boss Fan's mistake must be admitted. We had to catch a batch of goods before, and the boss asked the technician to do it as soon as possible, but he didn't do it according to the drawings, and finally there was a big quality problem. Before delivery, the technician told the boss that the quality of the goods should be guaranteed in strict accordance with the drawings. No matter the quality, there will be problems in order to deliver the goods.
The boss asked to do the same this time on the grounds that all the above batches have been done. When something went wrong in the end, he put the blame on the technicians and said that he didn't do it according to the drawings. Originally, it was a very simple thing, as long as it was done in strict accordance with the requirements of the drawings, but the boss was uneasy about the so-called progress procedure. Another company put forward technical requirements before, but they didn't pay attention to it and continued to do so. The boss exceeded his authority and denied the technician's work, which led to the technician taking the blame. How can we give employees a sense of security? Since you have chosen him, you should trust him and let him do it with confidence. Trust him is the only thing we can do. Let Lei Feng live a good life, and don't let Jiao Luyou suffer. Not letting honest people suffer losses is an important orientation for enterprises to employ people, and enterprises should make practical people get benefits.
What can be done to make employees feel safe?
* * * Discussion is a professional habit, and it is also a communication way for leaders and employees to reach a * * * understanding of their work. Good work discussion can integrate leaders and employees, but bad work discussion can also make employees and leaders feel impatient. In the discussion, we can learn from the following four points. I take some of my own experiences as examples:
Let's start with the results.
When discussing work, we all have a final standard result, but we need to find the best working procedure to get a good result. In this discussion, employees are the theme, they are the people who understand the problems in the process, and leaders need to listen to their opinions.
Discussion process
As mentioned above, grabbing goods has caused quality problems. If other processes are optimized according to the requirements of the drawings, there will be no mass quality problems in the end. When the whole incident happened, the main responsibility was that the boss only wanted speed, not quality. At this time, the boss should take the initiative to take responsibility. Make a good impression on employees and increase self-reflection. Is that a problem? Do I have to take some responsibility? If the boss puts the blame on the employees, the employees will only think, "I told you this question before, and you denied it yourself." Let me do it according to your standards. If something goes wrong in the end, how can you blame me? It's really boring to help such a boss? " . This can only make employees sad.
Deal with problems
In daily work, employees have problems and ideas, and the boss needs to communicate with employees in time to understand their ideas and provide them with the help they need. Recently, two colleagues are studying in a driving school and need to get off work one hour early every day. One day, one of my colleagues could not continue to work because of equipment problems, and he left work more than 10 minutes earlier than his expected time. The boss saw it and said, not yet. Please play here before you go. What do you think of such treatment? Maybe everyone feels bad. I have done nothing in the past 10 minutes. Why not let employees get off work first? After all, people have things to do. You asked her to leave 10 minutes early today. He thinks the boss is still very good. I will spend more time to make up for it another day. As a boss, you have not brought convenience to your employees. Why should they work hard for you and the company?
deliver goods
Company members promise to buy insurance and cash it; Even if it can't be achieved for a long time, explain the reasons to the employees. If the company always gives employees bad checks, employees will lose trust in the company and the company will eventually go bankrupt. Only when the company can achieve conditions for employees can employees create more value for the company. Huawei employees can regard the company as their home and career because Huawei can provide employees with an unexpected environment and conditions. Finally, whether a company can grow depends in part on the working attitude of employees, which comes from the attitude of the company. Fish and water cannot be separated.