The incident that registered passengers in China made a fuss about AirAsia and caused the plane to return to Thailand was exposed by netizens in 65438+February 65438+February, which caused widespread concern. Newspapers. Com has reported continuously before. 12 13 in the morning, Jiangsu Provincial Tourism Bureau reported the handling of this incident to the National Tourism Administration and the Jiangsu Provincial Government respectively.
According to the Jiangsu Provincial Tourism Bureau, on the evening of June 5438+February 1, Nanjing Kang Hui International Travel Service (license number L-JS-CJ0020) organized 36 individual tourists (team number: KHNJ-GA2-20 1658) to visit Pattaya, Thailand for six days. Zhang, a tourist from Fuyang, Anhui, and Wang, a tourist from Nanjing, Jiangsu, asked the flight attendants to change seats together. Although it was exchanged, this delay caused Zhang and Wang's dissatisfaction.
Since the flight is a low-cost flight, there is no free meal on board, and guests need to pay for their own meals. During the flight, Zhang took out the instant noodles he carried with him for dinner and asked the flight attendant to provide hot water. The flight attendant told him that there was a charge for hot water. After the flight attendant provided him with hot water, Zhang still had a verbal conflict with the flight attendant and threw instant noodles at the flight attendant. After the incident, the tour group leader Xiong Moumou rushed to the front from the back of the party 10 row seat to persuade with other tourists. Zhang and Wang are still quarrelling fiercely and insulting, intimidating and threatening the flight attendants. Due to the rapid expansion of the situation and fear of endangering aviation safety, the crew immediately decided to return halfway. After the plane landed, Zhang and Wang, who needed assistance in the investigation, and two other Wuxi tourists, Gao and Wu, were taken away by the Thai police.
After the incident, not only the flight was delayed for nearly 6 hours, but also the follow-up flight was delayed. The other guests of the flight except the above four people arrived at Nanjing Lukou Airport at 3: 30am on 12. 65438+February 65438+On the evening of February, four people, including Zhang, were investigated by the Thai police. Among them, Zhang verbally apologized to the flight attendants involved, and four involved returned to Nanjing after paying a fine of 50,500 baht.
After being informed of the incident, the National Tourism Administration immediately instructed the Jiangsu Provincial Tourism Bureau to investigate the matter as soon as possible. After receiving the notice, Qin Jingan, director of Jiangsu Provincial Tourism Bureau, immediately instructed Nanjing Tourism Commission to verify the situation and deal with relevant personnel seriously. 12 13 In the morning, Jiangsu Provincial Tourism Bureau specially convened the head of Nanjing Tourism Commission to listen to the investigation and report the results.