Netease enterprise mailbox is the mail service provider with the largest number of overseas servers among the top ten enterprise mailboxes in China. Netease enterprise mailbox has deep cooperation with Amazon, with servers all over the world. According to the survey, the ability and speed of sending and receiving overseas emails of Netease enterprise mailboxes have always been the first in the industry, and the speed of overseas login of Netease enterprise mailboxes is also second to none in the industry.
In anti-spam and anti-virus, other mail service providers are far behind. Netease is an internationally recognized telecom mail service provider and a member of the international anti-spam organization, with a good reputation and a green channel for unfreezing IP addresses. Netease enterprise mailbox independently innovates intelligent anti-spam technology, which is the best enterprise in China at present. At present, the virus email filtering of Netease anti-spam platform is close to 100%, the correct spam capture rate reaches 99.95%, and the misjudgment rate is only 0.00 1%. This level is much higher than that of peers and even international standards (the international standard is usually three per 100,000).
In terms of after-sales service, Netease Customer Service Center is the only Internet enterprise in China that won the "Best Customer Service Award in China", providing 7x24 customer service for enterprise mailbox users.
Qiangbi Technology, as one of the first distributors with the qualification of authorized service of Netease enterprise mailbox, has established an independent customer service team, and all customer service personnel of Qiangbi Technology will receive strict service training and qualification certification management of Netease enterprise mailbox. According to different customers, we will implement refined management to help customers solve various problems in the use of technology and products, and form a complementary localization response with the service center of Netease headquarters. At the same time, through the rigorous regular return visit mechanism and telephone or door-to-door service, we can meet the personalized service needs of users and maximize customer service satisfaction.