My name is Hou. Our company (Shanghai Leijue) placed a small order at the end of February 20 12 under the Australian slave group purchase department. As a result, it hasn't been delivered by mid-October of/kloc-0, and I forgot to send it to the warehouse on 20 13. Our company has just placed another order, assuming that you deliver the goods together. A few days later, the arrival details from my warehouse were only the arrival quantity of 65438+February, and the goods of 65438+ 10 were missing. The warehouse said that this is all. There is only the invoice for the order of 65438+February in the box, and only the delivery details of the order of 65438+February are on it.
I asked Shen Jue, manager of Australian slave group purchase department, and she arranged for her assistant, Mr. Fan, to check. The result of their difference is that the warehouse said that two orders were sent together and there was only one delivery note, because the deliveryman forgot to put it in. Let me check the receipt of goods in our warehouse again.
Our company happened to be taking stock, so we checked the quantity again, and there was still no order 1.
At the same time, I also checked the logistics express of Australian slaves. As a result, the weight of the goods received by the logistics company (the weight of the goods sent by Australian slaves) is almost the same as that of our company, so it may be the goods sent by Australian slaves, but the logistics company has less weight records when it sends them out. The situation was reflected to the Australian slave, and Mr. Fan also confirmed it to the logistics phone. He said: The logistics express said that they all operated in this way when the delivery weight changed. Instead of chasing logistics, Mr. Fan accepted the logistics statement and let me accept it.
To this end, I will call Shen Jue, the group buying manager of Aoyou Nu. Hehe, she actually has this attitude, and this reason also requires me to accept it forcibly, saying: I sent the goods, and how much you charge has nothing to do with her. Is this a responsible company, a company with commercial reputation?
I called Aussino and asked to speak to General Manager Li, the direct leader of Shen Jue. The front desk said there was no obligation and refused to tell me the contact information of General Li. Are Australian slaves such employees and such service attitudes? What business reputation does such a company have?