The high-speed operation of Suning Appliance is based on the modern "IT neural network". 1994 established the customer information database system. In 2000, the first centralized computer management network system for commercial enterprises in China was built. In 2003, VIOP telephone system, short message platform and video conference system were built for internal communication and information transmission of enterprises, realizing the modernization of enterprise communication. In 2004, the total investment exceeded 1 100 million yuan, and the construction project of multimedia monitoring and command center was started, and an information platform based on multimedia technology control was established. Develop supply chain BtoB system and e-commerce BtoC system; The enterprise resource planning system was upgraded and the office automation system was put into use. At the end of 2004, Suning Appliance Network was also revised and upgraded. In April, 2006, Suning Appliance invested tens of millions of yuan to jointly build a brand-new SAP system with SAP and IBM, and successfully built the number one project of retail informationization in China. Suning Appliance will continue to improve the company's decision support system through information technology, improve work efficiency, strengthen system-wide and all-round supervision and management, and build a modern digital retail enterprise.