Chapter 1 General Provisions
Item 1
In order to standardize the sales behavior and ensure the realization of the sales target, this system is formulated according to the relevant management regulations of the company.
Article 2 Scope of application
Applicable to all sales staff of the company.
Chapter II Sales Target Management
Article 3 Sales indicators are the main reference for evaluating the performance of sales personnel, and the sales manager is responsible for organizing the formulation.
Article 4 A sales manager should refer to the following factors when setting sales targets.
(1) Recent per capita sales;
(2) per capita sales of similar enterprises;
(3) changes in market demand;
(4) the adjustment of the company's sales policy, etc.
Article 5 Sales targets can be set according to different regions and products.
Article 6 If there is any change in the sales target during the implementation, it must be approved by the sales manager, otherwise the performance will be assessed according to the normal sales target.
Chapter III Sales Staff Management
Article 7 Sales personnel should be in friendly contact with customers and pay attention to neat clothes.
Article 8 Sales personnel shall keep business secrets such as sales plans and marketing policies, and shall not disclose them to others.
Article 9 Sales personnel shall not accept customers' hospitality without reason, and shall not drink alcohol during working hours.
Article 10 Sales personnel should be familiar with the characteristics of the company's products and be able to answer customers' questions about product performance, specifications and price at any time.
Article 1 1 Salespeople should be patient with customers' complaints and are not allowed to conflict with customers.
Article 12 Sales personnel shall visit customers regularly to collect market information, mainly including the following contents.
(1) The reflection of product quality.
(2) Customer usage and satisfaction.
(3) the use and satisfaction of competitive products.
(4) Industry dynamic information.
Article 13: Sales personnel should know the inventory situation of dealers regularly to ensure the supply of products.
Article 14: besides going through the formalities according to the relevant regulations of the company, the sales staff must also hand over the following materials.
(1) is responsible for the customer list.
(2) List of accounts receivable.
(3) recipients of public goods.
Chapter IV Sales Collection Management
Article 15 The sales staff shall repay the customer's payment on a daily basis. If they cannot repay the payment for special reasons, they should call the sales manager.
Article 16 Sales personnel shall not misappropriate the payment for goods for any reason, or they shall be held accountable.
Article 17 Sales personnel shall be subject to the customer credit line approved by the company. If the goods are delivered beyond the credit line, the company will hold the relevant personnel responsible.
Article 18: deteriorated or defective goods can be returned, but they will not be returned or paid.
19 Sales personnel must settle accounts with customers on the settlement date agreed with them without delay.
Article 20 If the payment for goods collected is a cheque, it shall be submitted to the Finance Department for extension formalities in time.
Chapter V Use and Receiving Management of Sales Tools
Article 2 1 All office supplies of the business department shall be collected by the business department in a unified way, and shall be collected after establishing a personal account.
Article 22. Employees who enter the probation period must apply to the sales manager for the first time to receive personal daily office supplies, and after approval, they will be approved and distributed according to the post situation, but the amount cannot exceed ×× yuan; During the probation period, the monthly office supplies should be less than ×× yuan.
Twenty-third sales staff need to purchase non-daily office supplies, must draw up a plan (except urgent items). After the approval of the sales manager, it will be purchased by a special person.
Twenty-fourth sales staff should reimburse the mobile phone expenses within the approved scope, and those exceeding the standard must be approved by the sales manager
Twenty-fifth cameras, video cameras, tape recorders and other electrical appliances, by the recipients to apply (indicate the purpose), after the endorsement of the sales manager.
Chapter VI Supplementary Provisions
Article 26 The sales department is responsible for formulating, interpreting and modifying this system.
Twenty-seventh this system shall be implemented as of the date of promulgation.