On February 22nd, 20 17, I signed a three-month service agreement with Shanghai Securities Star Comprehensive Research Co., Ltd., and paid the service fee of 14400 yuan (no invoice was provided). During the service period, the market value of my stock has been shrinking, and the investment service is very unsatisfactory. After my repeated complaints and feedback, Securities Star has replaced two products and three securities for me, and proposed to extend the service period until September 27th. However, the investment level has not been improved, and the cumulative market value loss has reached 30%. At the end of May, I proposed to stop the service and refund the remaining service fee, but I was repeatedly delayed by Securities Star and refused to refund the fee. I was ignored until July.
How can a securities consulting company with such low service level and dishonesty protect the interests of investors? Shareholders themselves have experienced the ups and downs of the stock market and are responsible for their own profits and losses. Entrusting professional institutions will also suffer such losses. What's your major? Where is integrity?